Responsibilities
- Manage daily retail operations across multiple stores
- Drive sales, revenue, and profitability through effective retail strategies and promotions
- Set sales targets and monitor store performance to identify improvement opportunities
- Ensure consistent customer service, visual merchandising, and store standards
- Lead, coach, and develop store managers and retail teams
- Manage inventory and product availability with Production and Supply Chain teams
- Collaborate with Marketing on campaigns and brand initiatives
- Monitor market trends and customer insights to identify growth opportunities
- Report on sales and business performance to senior management
Requirements
- Bachelor’s degree in Business, Retail Management, Marketing, or related fields
- 5+ years of retail management experience, preferably in premium, lifestyle, F&B, or specialty retail
- Experience managing multi-store operations and retail teams
- Strong sales, commercial, and customer service mindset
- Good understanding of visual merchandising and retail operations
- Strong leadership, communication, analytical, and problem-solving skills
- Hands-on, proactive, and adaptable in a fast-paced environment
