Engineering Success

Our client, a fast-growing food manufacturing group, is setting up its APAC headquarters in Bangkok. They’re looking for a Personal Assistant / Office Manager to directly support the Business Owner and one Director, and to run the new office from day one.
This is a hands-on, high-trust role. You’ll be the right hand to the two leaders and the go-to person for everything office-related. It suits someone who likes building things from scratch, works independently, and enjoys keeping things organised behind the scenes.

Responsibilities
Personal Assistant to Business Owner & Director

• Manage diaries, inboxes, and meeting schedules, including coordination across time zones
• Arrange domestic and international travel, itineraries, and visas where needed
• Prepare documents, correspondence, and meeting materials; follow up on action items
• Handle personal and confidential matters with discretion
• Host and coordinate international visitors and business guests

Office Manager

• Run day-to-day office operations: cleanliness, pantry, supplies, and the overall workplace environment
• Manage building management and vendor relationships; source quotes and negotiate with suppliers and service providers
• Support contract administration (lease, company vehicles, supplier agreements)
• Set up and improve office processes, systems, and filing as the office grows
• Act as the central point of contact for the office and resolve issues independently

Requirements

• 5+ years’ experience as a Personal Assistant or Executive Assistant, with office management exposure
• Experience working with foreign executives or in an international/multinational environment
• Strong spoken and written English (spoken fluency is essential)
• Tech-savvy and a fast learner, comfortable picking up new tools and systems (MS Office/Google Workspace, online booking platforms, collaboration tools)
• Independent self-starter, confident making decisions without close supervision
• Highly organised, discreet, and professional with senior stakeholders and external partners
• Comfortable owning vendor relationships and negotiating on the company’s behalf
• Legal or contract-administration background is an advantage

Our client is a leading international logistics and freight forwarding company, seeking an experienced Senior Key Account Coordinator to join its Network and Sales Support team. You will oversee end-to-end key account coordination and act as the main point of contact between customers and internal operational teams. The role ensures smooth shipment execution, maintains service quality, monitors operational costs and drives continuous improvement to enhance customer satisfaction.

Key Responsibilities

• Manage customer requirements, shipment requests and service inquiries, coordinating with internal teams and overseas offices
• Coordinate import and export shipments across multiple transportation modes
• Prepare and review job instructions, quotations and commercial documentation
• Oversee shipment documentation, ensuring accuracy and compliance with customer and regulatory requirements
• Monitor shipment progress, proactively resolve operational issues and manage escalations
• Monitor operational costs and ensure alignment with agreed commercial terms
• Prepare and analyse customer reports, shipment performance and KPI reports
• Identify service improvement opportunities and support customer satisfaction initiatives
• Provide guidance and support to junior team members
• Contribute to key account development

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Transportation or a related field
• Minimum 3 to 4 years of experience in customer service or key account coordination within freight forwarding or logistics
• Good understanding of freight forwarding operations, import and export procedures and customs clearance processes
• Experience coordinating with customers, overseas agents and internal operational teams
• Strong analytical, problem-solving and organisational skills
• Proficient in Microsoft Office, particularly Excel and Word
• Good command of written and spoken Thai and English
• Strong communication, interpersonal and stakeholder management skills
• Customer-oriented, proactive and able to work effectively under pressure