Key Responsibilities
Air Export Operations
- Manage and oversee end-to-end air export shipment processes, ensuring accuracy, efficiency, and compliance with international shipping regulations.
- Monitor shipment status closely and coordinate with internal teams, overseas agents, and customers to ensure timely delivery.
- Prepare and verify export documentation including AWB, shipping instructions, and customs-related documents.
- Resolve operational issues proactively to minimize delays and ensure high service quality.
- Ensure compliance with airline, customs, and international freight regulations.
- Build and maintain strong working relationships with airlines and cargo partners.
- Negotiate competitive freight rates, space allocation, and service agreements with airline partners.
- Monitor market freight rate trends and provide cost optimization strategies.
- Source and evaluate new airline partners to expand service capabilities.
- Support pricing strategy and provide rate quotations to internal sales teams.
- Work closely with sales, customer service, and overseas offices to support business development opportunities.
- Maintain accurate records of shipments, rates, and procurement agreements.
- Provide shipment performance and procurement reports to management when required.
- Identify opportunities to improve operational efficiency and cost competitiveness.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- Minimum 5 years of experience in Air Export Operations within freight forwarding or logistics industry.
- Experience working with airlines and cargo space procurement.
- Solid knowledge of air freight documentation, export procedures, and international shipping regulations.
- Excellent negotiation and relationship management skills.
- Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
- Good command of English and Thai in both written and spoken communication.

