Engineering Success

We engineer high-impact recruitment processes tailored to your business needs.

Background

Services we excel in

Explore Recruitment Solutions
Outsourced Recruitment Solutions

Get scalable, embedded recruitment solutions that flex with your business.

From full function RPO to our tech-enabled RaaS™, our approach supports growth, strengthens culture, and drives long-term hiring success.

Permanent Recruitment
Volume Recruitment
Strategic Workforce Solution
Executive Search

Real partnerships. Measurable results.

Every number represents a business we helped hire better, and a candidate whose career moved forward.

60%
Reduction in cost per hire for our clients
450+ Placements
Successful placements delivered in 2025 alone
16Countries
Where our candidates are making an impact
90%
Of the candidates we place are still with the same business one year later
Background

Our Specialised 
Industries

 

JacksonGrant brings specialist recruitment expertise to businesses of all sizes across Thailand.

Partnering with you to achieve more.

Building a High Performing Sales Team Through RaaS™

Building a High Performing Sales Team Through RaaS™

Improved sales hiring through RaaS™ by strengthening the employer brand, delivering yearly high quality shortlists and reducing reliance on budget driven decisions.
CFO Search for a High Growth Agriculture Company

CFO Search for a High Growth Agriculture Company

Finding a CFO in a Talent Short Market with Highly Specific Requirements
How We Delivered 100 Hires in 6 Weeks

How We Delivered 100 Hires in 6 Weeks

Building Front Line Teams at Scale for a New Automotive Brand
Opening a Manufacturing Site Is Hard. Finding the People to Run It Is Harder.

Opening a Manufacturing Site Is Hard. Finding the People to Run It Is Harder.

Building a new manufacturing site requires heavy investment in machinery, facilities and planning but none of it can run without the right people.
Talent Market Insights & Workforce Strategy Support

Talent Market Insights & Workforce Strategy Support

When a business is growing fast, clarity matters. Our role was to bring the insight that guides the next step.
The Search for Tomorrow’s Management Trainees

The Search for Tomorrow’s Management Trainees

Built a scalable process that sourced and selected high potential management trainees across Thailand for long term leadership growth.

Career and Hiring Insights

View All Insights

Latest Jobs
View All Jobs
Food Safety and Quality Technician
Our client is a well-established multinational manufacturer within the food production and pet nutrition sector. They are currently seeking a Food Safety and Quality Technician to join their team in the Samutprakarn area.

This position supports food safety and quality programs within the manufacturing facility, working closely with Operations and Customer Service to ensure products are tested, compliant, and released on time in line with quality and food safety standards.

Responsibilities

  • Responsible for ensuring product samples are composited, tested, and cleared prior to shipment to support the positive release program. Create COA’s in accordance with quality assurance testing program.
  • Responsible for ensuring raw materials are in specification, logged in, tested as appropriate, and cleared for use.
  • Maintain the Quality Assurance Laboratory including calibration and routine maintenance of laboratory instrumentation.
  • Order and maintain inventory of laboratory supplies.
  • Review quality and production records to ensure compliance to programs and documentation requirements. This includes records for cleaning and sanitation, CCPs and IFS shop orders.
  • Support the environmental monitoring program by performing swabbing activities, collecting samples, and ensuring proper testing is performed.
  • Develop, maintain, and implement Standard Operating Procedures (SOPs), Work Instructions and Record as required. 
  • Conduct food safety audits to ensure Good Hygiene Practices and Food Safety Program are being followed.
  • Support the Quality Management System (QMS) to ensure all practices are executed in accordance with these standards.
  • Participate in root cause investigations and CAPA for food safety and quality issues that arise.
  • Participate in problem solving initiatives in accordance with EBOS principles to resolve customer complaints.
  • Work closely with Operations and Customer Service to ensure that customer orders are shipped on time and without any quality concerns.
Requirements

  • Bachelor’s Degree from four-years college or university in Food Safety, Food Science and technology, Biological Science, Biotechnology, Chemistry, Microbiology, or equivalent combination of education and experience.
  • Have an experience related with quality assurance of food manufacturing companies for at least 3 years.
  • Knowledge of food safety standards including Good Hygiene Practices (GHPs), HACCP, FSSC22000, BRC, ISO22000, IFS or SQF.
  • Ability to maintain accurate records relating to jobs as they are planned, performed and completed.
  • Good interpersonal communication skills to interact effectively with peers, co-workers, scientists, researchers, supervisors, customers and vendors as required.
  • Ability to read, analyze, and interpret common scientific and technical materials.
  • Proficiency in spoken, reading, and writing in Thai and English.
  • Proficient skill level in MS Office Applications such as Word, Excel, PowerPoint.
  • Knowledge of safety practices applicable to laboratory and manufacturing environments and ability to follow designated safety procedures.
 
Senior Manager, Product Quality
Senior Manager, NPI Quality


A global Electronics Manufacturing Services (EMS) company operating within the Cloud & Connectivity Solutions segment, producing cable assemblies, switches, and connectors for hyperscale data centre programmes. The organisation is in a high-growth phase, with direct ties to major cloud infrastructure clients.


Thailand (EEC) | Reports to VP-level line manager

ROLE PURPOSE


This is a greenfield leadership role responsible for building and owning the NPI/NPD quality function from the ground up. The Senior Manager will establish the APQP framework, set the quality culture, and lead a growing team across all New Product Introduction quality activities. The mandate spans strategic framework ownership through to hands-on technical leadership across an active portfolio of concurrent NPI programmes.

RESPONSIBILITIES

NPI Quality Framework Ownership

  • Establish and own end-to-end NPI quality framework: APQP, PFMEA, DFMEA, Control Plans, and MSA strategies
  • Define and set KPIs for the NPI quality function from scratch
  • Deploy ISO 9001-aligned QMS adapted to NPI/NPD context
  • Define Critical-to-Customer and Critical-to-Quality (CtC/CtQ) flowdown standards
New Product Introduction Leadership

  • Lead quality assurance across all NPI programmes, design transfer, process capability studies, and launch readiness milestones
  • Manage simultaneous quality oversight across 40 concurrent NPI projects
  • Conduct line qualification activities and ensure IQC, MRB, and audit readiness at each phase gate
  • Interface directly with customer quality teams on NPI requirements and commitments
Risk Management

  • Champion proactive risk management (S/D/PFMEA, FTA, NUDD) across the full product development lifecycle
  • Drive Design for Excellence (DfX) principles through cross-functional NPI teams
  • Apply structured problem-solving methodologies (A3, 8D, 5-Why, Is–Is Not, FTA, Ishikawa, DOE) to quality risk issues
  • Ensure MSA/GR&R and SPC/Cpk frameworks are established and maintained for new processes
Team Leadership & Capability Development

  • Build the NPI quality team from scratch; immediate priority is hiring and onboarding Band 10 Manager and additional senior resources
  • Lead, coach, and develop a multi-level team (Band 10 Manager → Band 9 Programme Lead → Band 8 Engineers)
  • Cultivate a quality culture grounded in data, challenge, and continuous improvement — not task-based compliance
  • Influence cross-functional stakeholders (Engineering, Operations, SCM) without direct authority
Post-Launch & Supplier Quality

  • Establish post-launch monitoring systems and field data analysis feedback loops
  • Partner with Supply Chain Management (SCM) on supplier qualification for NPI
  • Drive Cost of Non-Quality (CoNQ) reduction initiatives linked to NPI outcomes
  • Ensure lessons-learned loop-back from production to design phase
SKILLS & EXPERIENCE

  • Education: Bachelor's degree in Engineering (Electrical, Mechanical, Industrial, or equivalent)
  • Experience: 10 years, with the majority in NPD/NPI quality roles (not manufacturing/production quality); people management experience required
  • Technical: APQP (hands-on NPI programme ownership), PFMEA/DFMEA, Control Plans, MSA/GR&R, SPC/Cpk, PPAP, FTA, NUDD, DfX methodology, Six Sigma (active practitioner, data analytics and team training), problem-solving tools (A3, 8D, 5-Why, Ishikawa, DOE), ISO 9001 deployment, IQC/MRB/audit management
  • Leadership: Proven cross-functional influencer; ability to lead without direct authority; confident, direct communicator in multi-cultural and customer-facing environments; evidence-based approach with strong data fluency in senior reviews
  • Certifications: Lean Six Sigma Green Belt minimum; Black Belt preferred. ASQ CQE or equivalent a plus
  • Industry: PCBA (SMT/server/switch/TLA) and mechanical assemblies essential; cloud/connectivity hardware strongly preferred. Automotive electronics considered where candidate demonstrates clear awareness of pace and mindset shift required
Sales Support Executive
Our client is a global logistics company that provides end-to-end supply chain solutions, including transportation, customs clearance, regulatory compliance, and value-added logistics services for a wide range of industries.

They are looking for a Sales Support Executive to support the sales team by handling customer inquiries, preparing quotations and costing, coordinating with overseas partners for rate requests, updating selling rates and costs in the system, supporting sales campaigns and account setup, and ensuring smooth communication between customers, Account Owners, and internal departments, while maintaining accurate records and providing administrative and customer service support as assigned by the superior.

Responsibilities:
Sales Support function:
  • Maintain a good work ethic and work closely with Account Owner
  • Providing real-time help with pricing, costing, product selection and problem solving for customer order issues
  • Pro-actively introduce and build up relationship with customer and upselling existing and new business.  Actively update costs and selling rate in coordinate with Account Owner
  • Procurement of costs: Overseas contact for rates requests after received information from Account Owner or customer
  • Work with company related systems such as quotation tool, ticketing systems, data entry and related reporting
  • Support to qualify and potential customer to Account Owner such as Sales campaigns, cold calls etc.
  • Participate in sales meetings and training sessions to enhance knowledge of products and services
  • Support Account Owner’s administrative work such as following up customer’s documentation for new customer set up account and customs brokerage registration
  • Any other assignment by Superior/Manager
Communication and Customer Service Care:
  • Be the first point of contact for customers to address concerns and handle inquiries
  • Maintain a cheerful attitude while answering all call and addressing customer, Account Owner or Co-worker needs
  • Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
  • Establish active communication and engagement with all other departments and support where necessary
Compliance and Regulatory:
  • Ensure Compliance with all international trade regulation, including customs procedure, export documentation and shipping requirement
  • Report any related compliance issue to Superior/Manager
Requirements:
  • Bachelor’s Degree in Logistics, Supply Chain Management; or a related field preferred; or equivalent work experience
  • Minimum 1 to 3 years of experience in the freight forwarding industry, logistics and supply chain.
  • Knowledge and experience of sales, business development, client service
  • Knowledge of general freight forwarding services, terms and standards
  • Knowledge of MS office, Word and Excel
  • Basic knowledge of Customs Clearance process, accounting functions, and relative information retrieval
  • Good communication skills in English and Thai both spoken and written
Hire Talent

Hire Talent

Contact us

We specialise in connecting companies with high-impact professionals through insight-led, strategic recruitment. Whether you're scaling fast or building for the future, we help you hire with confidence.

Find a Job

Find a Job

Search for Jobs

Find roles that match your skills and ambitions. Explore opportunities across Thailand’s leading companies, discover what fits your strengths, and take a confident step towards your next career move.