Rhenus internship - Business Admin 6 months

Our client is a leading global logistics service provider, offering tailor-made solutions across the entire supply chain. From multimodal transport and efficient warehousing to seamless customs clearance and innovative value-added services, they support businesses across a wide range of industries with smart, future-ready logistics solutions.

With operations in more than 70 countries, over 1,300 locations worldwide, and a workforce of 40,000 employees, the organisation generates annual revenue of approximately EUR 8.2 billion. As a family-owned business, they combine long-term vision with a strong customer-first mindset, continuously developing innovative solutions to meet evolving market demands.

 

What you’ll be doing 

During this 3-months paid internship you will: 

• Account Payable Handling 
  • Register and process operational vendor invoice in operational system within predefined timeframe.
  • Match and validate incoming invoices against accruals booked. In case of any discrepancy, verify and confirm with operations. Ensure all accrual discrepancies are clarified, accepted, or corrected by operations and approved by authorized person.
  • Ensure all incoming invoices are registered timely and accurately in the operational system and transmitted to the accounting system successfully for further payment.
• Accruals Monitoring 
  • Prepare accruals report on a periodic basis to follow up on missing accruals with operations. 
• Document Archive 
  • Ensure vendor invoice is archived properly based on agreed process/workflow. 

 

We’re looking for: 

• Final-year student or recent graduate in Finance or Accounting. 
• Pleasant personality and good interpersonal skills 
• Curious, proactive, and ready to learn at speed. 
• Comfortable with MS Office / Google Workspace; Power BI or Python is a bonus. 
• Good command in English and local language (both written and spoken) is required; a third language is a plus. 
• Team spirit and willingness to step out of your comfort zone. 

 

What You’ll Experience at Rhenus 

• Continuous Learning: Get hands-on experience and build your capabilities through real-world tasks, mentorship, and learning sessions tailored for future professionals. 
• Supportive Culture: Join a welcoming, collaborative team that values your voice and supports your growth every step of the way. 
• Fun & Connection: Enjoy engaging activities, team outings, and networking events that make your internship experience rewarding both personally and professionally. 
• Inclusive & Dynamic Workplace: Join a fast-paced environment where every voice is valued, decisions happen quickly, and your contributions truly make a difference. 

Our client is a global logistics company that serves a wide range of industries along the entire supply chain with multi-modal transport, warehousing, customs clearance, and innovative value-added services.

They are looking for a Customer Support to manage daily operations between customers, warehouse, and transport providers. The role ensures accurate order processing, shipment tracking, booking coordination, and timely communication of shipment status. You will support smooth operations while maintaining compliance with customer requirements and service standards, ensuring efficiency and high service quality across the supply chain.

Responsibilities:
Customer Coordination & Communication

• Act as the primary contact point between customer and warehouse operations
• Receive customer instructions, shipment requests, and service inquiries
• Provide daily updates on inbound and outbound shipment status
• Communicate shipment delays, issues, or deviations to customers promptly

Order & Shipment Management

• Monitor inbound shipment arrivals and coordinate receiving schedules
• Track outbound orders from picking through shipment dispatch
• Update shipment status as report requirement
• Ensure accurate documentation and shipment readiness

Transportation Booking Coordination

• Create and manage freight bookings in customer system
• Coordinate with freight forwarders, carriers, and couriers
• Select appropriate transport mode (FCL, LCL, Parcel, Air, etc.)
• Prepare shipping instructions and upload required documents

Documentation & Compliance Support

• Verify completeness of shipping documentation (Packing List, Invoice, etc.)
• Maintain shipment records and traceability data
• Support customer requests for POD, shipment reports, and audit information

Issue Handling & Escalation

• Coordinate resolution of shipment delays, discrepancies, and delivery holds
• Support investigation of customer complaints or service deviations
• Escalate critical operational issues to management

Reporting & Performance Monitoring

• Prepare daily and monthly shipment reports
• Consolidate & Monitor service KPIs according to customer requirement
• Support on periodically “Performance review” meeting with customer

Contribute to support corporate and site activities & programs such as ISO, GDP including HSSE

Requirements:

• At least Bachelor’s degree any field and logistic field
• 1 - 2 years of experience in logistics operation
• Understanding Logistics and Custom clearance process, modeling, tools, routing and scheduling packages included Warehouse Management System
• Strong computer literacy - MS Excel, Access, Power Point, Word, Project with the ability to interact with all levels of personnel to resolve issues related to manufacturing, quality, and documentation
• Strong customer centric mindset with ability to quickly reach and understand customer business and requirements and develop innovative solutions to customer
• Excellent collaboration and communication both written and verbal included presentation skills in Thai and English
• Understanding ISO management system standard and related regulatory requirements with ability to apply in routine operations
• Experience in data collection, analysis, and process improvement, including root cause analysis and corrective actions troubleshooting, and problem-solving skills
• Attention in documentation details and accuracy