Key Account Manager

999926

Location
Bangkok
Salary
Competitive

Expertise and Skill Tags

Business Development & Sales

Our client is a leading global logistics company expanding its warehouse and logistics solutions business across Thailand and Southeast Asia. They are seeking a Key Account Manager to manage and grow a portfolio of large multinational accounts, driving commercial performance across air, ocean, cross-border transportation, and contract logistics. This role requires a proactive, commercially driven professional who can balance account retention with active business development and cross-selling across the company’s service portfolio.

Key Responsibilities

  • Manage and develop a portfolio of large multinational key accounts across freight forwarding and logistics services
  • Lead RFQs, tenders, business reviews, and customer development activities for assigned accounts
  • Actively identify new opportunities, cross-sell services, and grow share of wallet within existing accounts
  • Build and maintain strong long-term relationships with senior client stakeholders
  • Work closely with operations, pricing, product, and overseas teams to deliver competitive and reliable solutions
  • Monitor account profitability and take corrective action where margins are under pressure
  • Identify risks proactively and resolve issues before they escalate

Requirements

  • Solid experience in Key Account Management, Strategic Sales, or Business Development within freight forwarding
  • Good knowledge of Air, Ocean, and Cross-Border Transportation; exposure to Contract Logistics is an advantage
  • Experience managing large multinational accounts including RFQs, tenders, and business reviews
  • Strong commercial acumen with the ability to grow business whilst managing profitability
  • Good communication and negotiation skills with experience working across departments and international networks
  • Proactive, solutions-oriented mindset with a genuine hunting spirit and ownership mentality
  • Resilient and able to handle pressure and demanding clients without losing momentum
  • Strong team player who understands that KAM success depends on cross-functional collaboration

More jobs
Logistics & Supply Chain
Key Account Manager

Our client is a leading global logistics company expanding its warehouse and logistics solutions business across Thailand and Southeast Asia. They are seeking a Key Account Manager to manage and grow a portfolio of large multinational accounts, driving commercial performance across air, ocean, cross-border transportation, and contract logistics. This role requires a proactive, commercially driven professional who can balance account retention with active business development and cross-selling across the company’s service portfolio.

Key Responsibilities

  • Manage and develop a portfolio of large multinational key accounts across freight forwarding and logistics services
  • Lead RFQs, tenders, business reviews, and customer development activities for assigned accounts
  • Actively identify new opportunities, cross-sell services, and grow share of wallet within existing accounts
  • Build and maintain strong long-term relationships with senior client stakeholders
  • Work closely with operations, pricing, product, and overseas teams to deliver competitive and reliable solutions
  • Monitor account profitability and take corrective action where margins are under pressure
  • Identify risks proactively and resolve issues before they escalate

Requirements

  • Solid experience in Key Account Management, Strategic Sales, or Business Development within freight forwarding
  • Good knowledge of Air, Ocean, and Cross-Border Transportation; exposure to Contract Logistics is an advantage
  • Experience managing large multinational accounts including RFQs, tenders, and business reviews
  • Strong commercial acumen with the ability to grow business whilst managing profitability
  • Good communication and negotiation skills with experience working across departments and international networks
  • Proactive, solutions-oriented mindset with a genuine hunting spirit and ownership mentality
  • Resilient and able to handle pressure and demanding clients without losing momentum
  • Strong team player who understands that KAM success depends on cross-functional collaboration
Legal and Compliance Officer
Our client is a global logistics company that serves a wide range of industries along the entire supply chain with multi-modal transport, warehousing, customs clearance, and innovative value-added services.

As they continue to expand their team, they are looking for a Legal and Compliance Officer to support the Cluster Legal and Compliance Manager in handling legal, compliance, corporate governance, and insurance matters across Thailand, Myanmar, and Cambodia. This role will work closely with business teams on contract reviews, legal research, compliance activities, corporate matters, and claims and insurance management, while helping ensure compliance with applicable laws, regulations, and company policies.

Responsibilities

Contract Management
  • Review, draft, and amend standard commercial contracts and legal documents.
  • Support contract negotiations and contract administration.
  • Assist business teams in identifying contractual and legal risks.
  • Maintain contract templates and contract records.
  • Support the management of contract renewals and terminations.
Legal Support
  • Conduct legal research and prepare legal summaries and reports.
  • Assist in providing legal advice on day-to-day business matters.
  • Support corporate governance and company secretarial activities.
  • Coordinate with external legal counsel when required.
  • Monitor legal developments and share relevant updates with the business.
  • Assist in handling legal disputes, claims, and regulatory matters
Compliance
  • Assist in implementing compliance policies and procedures.
  • Support compliance training and awareness activities.
  • Help conduct compliance reviews and monitoring activities.
  • Assist in managing compliance investigations and reporting processes.
  • Maintain compliance-related records and documentation.
  • Support data privacy and other compliance initiatives
Insurance and Claims
  • Assist in managing insurance and claims matters. 
  • Coordinate with insurers, brokers, customers, and internal stakeholders.
  • Maintain claims records and reporting.
  • Support insurance renewal and administration processes.
  • Help identify trends and recommend improvements to reduce business risks.
General Responsibilities
  • Work closely with business teams and provide practical legal and compliance support.
  • Prepare presentations, reports, training materials, and internal communications.
  • Maintain accurate records and documentation.
  • Support local, regional, and global legal and compliance initiatives.
  • Perform other duties assigned by the Cluster Legal and Compliance Manager.

Requirements
  • Bachelor’s degree in Law (fresh graduates are welcome to apply).
  • 0-2 years of experience in legal, compliance, contract management, or related fields is preferred.
  • Basic knowledge of commercial contracts and business laws.
  • Knowledge of the logistics, transportation, or freight forwarding industry is an advantage.
  • Good communication, analytical, and problem-solving skills.
  • Able to work independently and manage multiple tasks.
  • Proficient in Microsoft Office applications.
  • Good command of Thai and English, both written and spoken.
Manufacturing
Senior Business Support Manager (O2C & SAP Operations)

Senior Business Support Manager  (O2C & SAP Operations)

Our client is a global market leader in B2B specialty chemicals, industrial performance products, and commercial hygiene technologies. To support their expanding footprint in Thailand and the wider region, they are seeking a high-caliber Growth Operations Lead (Senior Manager – O2C & SAP Operations) to steer back-office commercial operations, optimize Order-to-Cash (O2C) governance, and build internal digital/analytics tools.

This unique dual-mandate role combines large-scale frontline team leadership (~15–20 FTEs) with hands-on digital capability building (low-code app development, SAP process optimization, and business intelligence). You will act as the core operational bridge between Commercial Sales, Supply Chain, Finance, and IT.

Key Responsibilities

1. Frontline Leadership & Order-to-Cash Execution (50%)

  • Operational Scale: Direct leadership over a multi-tiered commercial support team (~15–20 FTEs including team leads/supervisors) across Order-to-Cash (O2C), customer administration, and credit control governance.
  • Process Excellence: Streamline order-desk workflows, clean-order execution, billing accuracy, and master data alignment to ensure strict regional SLA compliance.
  • Commercial Alignment: Partner closely with Commercial Sales Leaders, Supply Chain, and Finance to resolve operational bottlenecks and drive commercial performance.

2. Low-Code Building & Commercial Intelligence (50%)

  • Hands-On Application Build: Actively design and deploy low-code applications, automated workflows, and internal productivity tools using platforms such as PowerApps, Power Automate, or custom scripts.
  • SAP S/4HANA Leadership: Serve as the operational Super User / Business Process SME for SAP (SD/MM modules), driving system enhancements and workflow automation.
  • Sales Intelligence & BI Analytics: Build and maintain interactive dashboards (Power BI/Tableau) and commercial mapping/territory tools to power sales decision-making.


Key Qualifications

  • Experience: 12–18+ years of commercial operations, order-to-cash, or business support management experience within top-tier B2B MNCs (Specialty Chemicals, Industrial B2B, Manufacturing, or FMCG).
  • Leadership Scale: Proven track record of managing operational teams of 15+ FTEs (including managing direct supervisors/team leads).
  • Technical & Digital Build Depth:
  • SAP Proficiency: Deep functional expertise in SAP (SD/O2C) as a Super User or Process Lead.
  • Hands-On Build Capability: Practical experience personally configuring tools in PowerApps, Power Automate, SQL, Power BI, or custom data tools (beyond just managing IT teams).
  • Commercial Acumen: Strong grounding in credit governance, sales intelligence, and frontline operational administration.
  • Education: Bachelor’s or Master’s degree in Business, Supply Chain, Engineering, Computer Science, or Business Analytics.
  • Languages: Business-fluent in Thai and English (written and spoken)