Our client is a leading global logistics company expanding its warehouse and logistics solutions business across Thailand and Southeast Asia. They are seeking a Key Account Manager to manage and grow a portfolio of large multinational accounts, driving commercial performance across air, ocean, cross-border transportation, and contract logistics. This role requires a proactive, commercially driven professional who can balance account retention with active business development and cross-selling across the company’s service portfolio.
Key Responsibilities
- Manage and develop a portfolio of large multinational key accounts across freight forwarding and logistics services
- Lead RFQs, tenders, business reviews, and customer development activities for assigned accounts
- Actively identify new opportunities, cross-sell services, and grow share of wallet within existing accounts
- Build and maintain strong long-term relationships with senior client stakeholders
- Work closely with operations, pricing, product, and overseas teams to deliver competitive and reliable solutions
- Monitor account profitability and take corrective action where margins are under pressure
- Identify risks proactively and resolve issues before they escalate
Requirements
- Solid experience in Key Account Management, Strategic Sales, or Business Development within freight forwarding
- Good knowledge of Air, Ocean, and Cross-Border Transportation; exposure to Contract Logistics is an advantage
- Experience managing large multinational accounts including RFQs, tenders, and business reviews
- Strong commercial acumen with the ability to grow business whilst managing profitability
- Good communication and negotiation skills with experience working across departments and international networks
- Proactive, solutions-oriented mindset with a genuine hunting spirit and ownership mentality
- Resilient and able to handle pressure and demanding clients without losing momentum
- Strong team player who understands that KAM success depends on cross-functional collaboration
