Legal and Compliance Officer

• Review, draft, and amend standard commercial contracts and legal documents.
• Support contract negotiations and contract administration.
• Assist business teams in identifying contractual and legal risks.
• Maintain contract templates and contract records.
• Support the management of contract renewals and terminations.

• Conduct legal research and prepare legal summaries and reports.
• Assist in providing legal advice on day-to-day business matters.
• Support corporate governance and company secretarial activities.
• Coordinate with external legal counsel when required.
• Monitor legal developments and share relevant updates with the business.
• Assist in handling legal disputes, claims, and regulatory matters

• Assist in implementing compliance policies and procedures.
• Support compliance training and awareness activities.
• Help conduct compliance reviews and monitoring activities.
• Assist in managing compliance investigations and reporting processes.
• Maintain compliance-related records and documentation.
• Support data privacy and other compliance initiatives

• Assist in managing insurance and claims matters. 
• Coordinate with insurers, brokers, customers, and internal stakeholders.
• Maintain claims records and reporting.
• Support insurance renewal and administration processes.
• Help identify trends and recommend improvements to reduce business risks.

• Work closely with business teams and provide practical legal and compliance support.
• Prepare presentations, reports, training materials, and internal communications.
• Maintain accurate records and documentation.
• Support local, regional, and global legal and compliance initiatives.
• Perform other duties assigned by the Cluster Legal and Compliance Manager.

• Bachelor’s degree in Law (fresh graduates are welcome to apply).
• 0-2 years of experience in legal, compliance, contract management, or related fields is preferred.
• Basic knowledge of commercial contracts and business laws.
• Knowledge of the logistics, transportation, or freight forwarding industry is an advantage.
• Good communication, analytical, and problem-solving skills.
• Able to work independently and manage multiple tasks.
• Proficient in Microsoft Office applications.
• Good command of Thai and English, both written and spoken.

Senior Business Support Manager  (O2C & SAP Operations)

Our client is a global market leader in B2B specialty chemicals, industrial performance products, and commercial hygiene technologies. To support their expanding footprint in Thailand and the wider region, they are seeking a high-caliber Growth Operations Lead (Senior Manager – O2C & SAP Operations) to steer back-office commercial operations, optimize Order-to-Cash (O2C) governance, and build internal digital/analytics tools.

This unique dual-mandate role combines large-scale frontline team leadership (~15–20 FTEs) with hands-on digital capability building (low-code app development, SAP process optimization, and business intelligence). You will act as the core operational bridge between Commercial Sales, Supply Chain, Finance, and IT.

Key Responsibilities

1. Frontline Leadership & Order-to-Cash Execution (50%)

• Operational Scale: Direct leadership over a multi-tiered commercial support team (~15–20 FTEs including team leads/supervisors) across Order-to-Cash (O2C), customer administration, and credit control governance.
• Process Excellence: Streamline order-desk workflows, clean-order execution, billing accuracy, and master data alignment to ensure strict regional SLA compliance.
• Commercial Alignment: Partner closely with Commercial Sales Leaders, Supply Chain, and Finance to resolve operational bottlenecks and drive commercial performance.

2. Low-Code Building & Commercial Intelligence (50%)

• Hands-On Application Build: Actively design and deploy low-code applications, automated workflows, and internal productivity tools using platforms such as PowerApps, Power Automate, or custom scripts.
• SAP S/4HANA Leadership: Serve as the operational Super User / Business Process SME for SAP (SD/MM modules), driving system enhancements and workflow automation.
• Sales Intelligence & BI Analytics: Build and maintain interactive dashboards (Power BI/Tableau) and commercial mapping/territory tools to power sales decision-making.

Key Qualifications

• Experience: 12–18+ years of commercial operations, order-to-cash, or business support management experience within top-tier B2B MNCs (Specialty Chemicals, Industrial B2B, Manufacturing, or FMCG).
• Leadership Scale: Proven track record of managing operational teams of 15+ FTEs (including managing direct supervisors/team leads).
• Technical & Digital Build Depth:
• SAP Proficiency: Deep functional expertise in SAP (SD/O2C) as a Super User or Process Lead.
• Hands-On Build Capability: Practical experience personally configuring tools in PowerApps, Power Automate, SQL, Power BI, or custom data tools (beyond just managing IT teams).
• Commercial Acumen: Strong grounding in credit governance, sales intelligence, and frontline operational administration.
• Education: Bachelor’s or Master’s degree in Business, Supply Chain, Engineering, Computer Science, or Business Analytics.
• Languages: Business-fluent in Thai and English (written and spoken)