Service Account Manager – APAC

• Manage daily retail operations across multiple stores
• Drive sales, revenue, and profitability through effective retail strategies and promotions
• Set sales targets and monitor store performance to identify improvement opportunities
• Ensure consistent customer service, visual merchandising, and store standards
• Lead, coach, and develop store managers and retail teams
• Manage inventory and product availability with Production and Supply Chain teams
• Collaborate with Marketing on campaigns and brand initiatives
• Monitor market trends and customer insights to identify growth opportunities
• Report on sales and business performance to senior management

• Bachelor’s degree in Business, Retail Management, Marketing, or related fields
• 5+ years of retail management experience, preferably in premium, lifestyle, F&B, or specialty retail
• Experience managing multi-store operations and retail teams
• Strong sales, commercial, and customer service mindset
• Good understanding of visual merchandising and retail operations
• Strong leadership, communication, analytical, and problem-solving skills
• Hands-on, proactive, and adaptable in a fast-paced environment

Our client is a global provider of repair and manufacturing solutions for aerospace and industrial gas turbine components, with a manufacturing site in Pathum Thani. They are looking for an NPI Engineer to lead the introduction of new gas turbine component repairs and processes at the site.
 
The role owns product and process development from initial concept through to full manufacturing, applying Lean and Six Sigma methodologies to optimise repair processes and deliver measurable improvements to business metrics. You will lead moderate-scope project teams, working closely with engineering, operations and customers to develop designs and repairs that meet cost, performance and durability requirements.

Responsibilities

• Implement new products and repairs for gas turbine components, including high-pressure turbine blades, nozzles and combustor components.
• Lead assigned projects and programmes to successful completion, balancing technical, budgetary, manpower and schedule requirements
• Apply Lean, CPEx and Six Sigma tools and concepts to product/process subsystems and manufacturing systems
• Optimise production processes and product design using robust lean problem-solving methodology, with quantifiable impact on business metrics
• Develop KPIs to effectively manage process and product outcomes
• Collaborate within a multi-disciplinary team to develop component designs and repairs that meet site, company and customer requirements for cost, performance and durability
• Engage with other engineers on site to develop robust solutions that improve operational and financial performance and benefit the end customer
• Contribute to technical decisions on product and process design, and provide clear direction to the project team
• Own the technical aspects of assigned components and processes, from initial concept through all manufacturing stages
• Identify, develop and implement tooling and equipment improvements; troubleshoot process and production problems, implement corrective actions, monitor sustainability and report results
• Prepare accurate technical reports, specifications, procedures and manuals
• Prepare and deliver presentations to internal and external customers at all levels
• Train and mentor less experienced technical staff
• Work across manufacturing, laboratory and field environments; occasional travel required

Requirements

• Bachelor's degree in Mechanical, Aerospace or Metallurgical Engineering
• 3-7 years' experience in aerospace or industrial gas turbine engine repair or manufacturing
• Good command of English (listening, speaking and writing), with a minimum TOEIC score of 800
• Familiarity with aerodynamics, performance and heat transfer disciplines
• Familiarity with all aspects of airfoil manufacturing (casting, machining, etc.) and inspection
• Knowledge of gas turbine manufacturing and repair processes, finite element analysis and 3D CAD modelling
• Knowledge of measuring techniques including CMM, white-light/laser scanning and gauges, and their use in developing designs
• Ability to interpret engineering drawings and manufacturing specifications