DEC 22, 2025
We are looking for an Document Ocean Import Officer to ensure accurate and complete shipping documentation, communicate with consignees and Customer Service about shipments, create and maintain job files in FMS, coordinate import clearance and delivery, and manage timely payment of charges and issue billing invoices.
Responsibilities:
- Review initial documentation to ensure shipping information is correct and complete, and confirm with overseas partners
- Confirm receipt of handling and billing instructions from the Sales and Marketing Department or overseas agents
- Inform consignees directly of upcoming shipments and/or send documents to Customer Service
- Create job files in FMS, attach cover sheets and shipment details, and note the status of each job for processing
- Keep accurate, timely records of manifest amendments on file
- Keep consignees and/or Customer Service updated on vessel arrivals
- Coordinate with customs brokers or the shipping team for import clearance and delivery
- Ensure timely payment of charges to customs, port authorities, shipping companies, and other relevant stakeholders
- Ensure all relevant receipts are included in the job file
- Issue billing invoices to customers or overseas agents
- University graduate in any field (Open for fresh graduate)
- At least 1 years of working experience in the Freight Forwarding Industry with a strong Ocean Freight Import background.
- Customer-service oriented, works well under pressure
- Proficient in operating a PC and Microsoft Office
- Able to communicate effectively in both spoken and written English and Thai
