COUNTRY GENERAL MANAGER - THAILAND A fast-growing Chinese restaurant chain catering brand with over 2,500 locations across 360 cities globally, operating via a direct franchise model with an integrated supply chain and digital operations infrastructure. The brand has been expanding aggressively into Southeast Asia since 2022, with its first Thailand location already operational and profitable.

ROLE PURPOSE This is a newly created, top-leadership role with full P&L and operational authority for Thailand. The Country General Manager will build and scale the franchise network from the ground up, driving store expansion, franchisee performance, localized brand operations, and team development across all functions. The role is the primary interface between headquarters and the Thailand market, responsible for delivering regional profitability and sustainable growth.

RESPONSIBILITIES

Franchise Strategy & Development

Develop Thailand's 3–5 year franchise strategy, including differentiated market entry plans and annual franchise acquisition targets
Build a localized franchise network; lead franchisee recruitment, qualification review, and contract signing
Optimize franchise policies to strengthen brand appeal and improve franchisee retention
Establish a franchisee grading management system and organize regular summits to resolve recurring operational issues

Store Development & Operations

Oversee site selection, renovation standard implementation, and pre-opening preparation to ensure single-store ROI targets are met
Monitor SOP compliance across the store network; improve operational efficiency through structured training programs, store visits, and data tracking
Manage construction and fit-out processes in line with brand standards

Brand & Marketing

Drive localized brand building and collaborate with product teams on menu adaptation to local tastes and dietary requirements
Develop regional marketing strategies; plan brand promotions and manage social media and KOL/influencer partnerships
Establish a crisis response mechanism to handle major customer complaints and reputational risks

Team & Compliance

Recruit and lead local teams across franchise development, operations, construction, and marketing functions (team of ~20)
Set performance KPIs across all direct-report functions and ensure full regulatory and business compliance
Coordinate effectively between China headquarters and Thailand-based teams

SKILLS & EXPERIENCE

Education: Bachelor's degree or above; MBA or Master's in Business Administration preferred
Experience: 10 years in restaurant chain catering; minimum 5 years in senior cross-border franchise management; prior Country GM or Regional Director role required; demonstrated 0–1 franchise system build experience in Southeast Asia strongly preferred
Technical: Proficiency in data-driven decision-making and business analytics; familiarity with integrated supply chain systems and digital operations platforms (e.g. smart site selection tools, POS/operation management systems)
Leadership: Outstanding cross-cultural management skills; proven ability to coordinate between HQ and local teams; full oversight experience across site selection, development, operations, franchise, and construction
Certifications: None specified
Industry: Chain catering; familiarity with Thailand's commercial real estate landscape, franchise channels, trade associations, and government-business networks strongly preferred
Languages: Fluent Mandarin and English required

Mandatory submission requirement:

Please submit your CV when applying.

THB200000 - THB380000/ annum

Bangkok, Thailand

Payment Staff - Shared Service Accounting

Our client is a well-established organization operating in a shared service environment, supporting regional and international operations with strong governance and compliance standards. The Payment Staff plays a key role in managing payment operations, ensuring accurate and timely disbursements to both local and overseas bank accounts, while working closely with internal teams and vendors in accordance with company policies and accounting standards.
Responsibilities

Process payments accurately and on time for both local and overseas bank accounts
Record payment transactions correctly in the financial system in accordance with approved terms and company policies
Perform bank reconciliations and investigate discrepancies between bank records and internal data
Review payment requests and supporting documentation to ensure compliance with internal controls
Handle international payments, wire transfers, and overseas banking procedures
Coordinate with vendors, banks, Group Treasury, and internal stakeholders regarding payment-related matters
Support daily cash flow monitoring, cash position reporting, and payment-related financial reporting
Assist with audit preparation and ensure compliance with company policies and financial regulations

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
Experience in payment operations, banking, AP, GL, or financial operations
Basic understanding of payment processing, bank reconciliation, and accounting principles
Familiarity with local and overseas payment transactions and banking procedures
Knowledge of WHT, VAT, and financial compliance requirements
Experience with ERP systems such as D365, SAP, or similar platforms is an advantage
Strong Microsoft Excel skills and ability to manage payment data accurately
Strong organizational, analytical, and problem-solving skills
Effective communication skills for coordinating with vendors, banks, and internal stakeholders
English communication skills are preferred

Competitive

Sai Noi, Thailand

Regional HR Operations & Compensation Manager

Regional HR Operations & Compensation Manager

About the Role:

Our client is a well-established international organisation operating across multiple markets in Asia Pacific. The business supports complex regional operations and is recognised for delivering high-quality solutions, operational excellence, and a collaborative working culture. With continued growth across the region, they are seeking an experienced HR professional to lead people operations, rewards, and employee experience initiatives.

This role will oversee regional HR operations, compensation & benefits, employee engagement, and workplace administration across APAC. The successful candidate will act as a strategic HR partner to business leaders while ensuring efficient day-to-day HR management and compliance across multiple jurisdictions.

The position requires a hands-on and commercially minded HR leader who is comfortable operating in a fast-paced, multicultural environment.

Key Responsibilities:

HR Operations & Employee Support

Manage employee lifecycle processes including onboarding, payroll coordination, employee relations, and offboarding.
Provide HR guidance to managers and employees on policies, performance management, and workplace matters.
Ensure HR processes and documentation remain compliant with local regulations and internal policies.
Support HR reporting, workforce analytics, budgeting, and regional HR projects.

Compensation & Rewards

Support salary reviews, bonus processes, and compensation benchmarking activities.
Assist in developing and maintaining competitive rewards and recognition programs.
Coordinate compensation reporting and workforce cost planning.

Employee Experience & Office Management

Drive employee engagement and internal communication initiatives.
Support diversity, wellbeing, and workplace culture programs.
Oversee office operations, vendor coordination, and workplace administration activities.

Learning & Development

Coordinate training and employee development initiatives.
Maintain training records and support capability development programs.

Requirements

Bachelor’s degree in HR, Business Administration, or related field.
Minimum 7 years of HR experience within a multinational environment, including leadership exposure.
Strong knowledge of HR operations, compensation practices, and employment regulations.
Experience supporting regional or multi-country operations is preferred.
Strong communication, stakeholder management, and analytical skills.
Ability to manage confidential information with professionalism and integrity.
Fluent English communication skills required.

THB130000 - THB150000/ month

Bangkok, Thailand

Country General Manager

Expertise and Skill Tags

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