• Maintain a good work ethic and work closely with Account Owner
• Providing real-time help with pricing, costing, product selection and problem solving for customer order issues
• Pro-actively introduce and build up relationship with customer and upselling existing and new business.  Actively update costs and selling rate in coordinate with Account Owner
• Procurement of costs: Overseas contact for rates requests after received information from Account Owner or customer
• Work with company related systems such as quotation tool, ticketing systems, data entry and related reporting
• Support to qualify and potential customer to Account Owner such as Sales campaigns, cold calls etc.
• Participate in sales meetings and training sessions to enhance knowledge of products and services
• Support Account Owner’s administrative work such as following up customer’s documentation for new customer set up account and customs brokerage registration
• Any other assignment by Superior/Manager

• Be the first point of contact for customers to address concerns and handle inquiries
• Maintain a cheerful attitude while answering all call and addressing customer, Account Owner or Co-worker needs
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
• Establish active communication and engagement with all other departments and support where necessary

• Ensure Compliance with all international trade regulation, including customs procedure, export documentation and shipping requirement
• Report any related compliance issue to Superior/Manager

• Bachelor’s Degree in Logistics, Supply Chain Management; or a related field preferred; or equivalent work experience
• Minimum 1 to 3 years of experience in the freight forwarding industry, logistics and supply chain.
• Knowledge and experience of sales, business development, client service
• Knowledge of general freight forwarding services, terms and standards
• Knowledge of MS office, Word and Excel
• Basic knowledge of Customs Clearance process, accounting functions, and relative information retrieval
• Good communication skills in English and Thai both spoken and written

Our client, a prestigious automotive manufacturer and a subsidiary of a renowned Japanese group, is at the forefront of innovation and quality in the industry. Based in Rayong, this company is known for its cutting-edge technologies and strong commitment to excellence.   We are seeking a Japanese Interpreter (N1/N2) to support communication between Japanese management or engineers and production staff, ensuring smooth daily operations and effective coordination across the production line.

Responsibilities

• Interpret as requested on the production line, in plants, and during meetings between Japanese and Thai staff
• Translate documents, reports, manuals, work instructions, and internal communications between Japanese and Thai
• Support daily operations by facilitating clear and accurate communication in on-site activities
• Assist with coordination between Japanese management, engineers, and production teams to ensure alignment on tasks and instructions
• Maintain confidentiality and accuracy in all interpretation and translation work
• Provide general language support for factory operations and other related tasks as assigned

Requirements

• Bachelor’s degree in Japanese, or a related field
• JLPT Japanese proficiency level N1 or N2 (Must have)
• At least one year of experience as a Japanese Interpreter in a manufacturing or production environment
• Able to accurately interpret and translate between Japanese and Thai, and Thai and Japanese
• Strong coordination and communication skills between Japanese staff and production team members
• Responsible, patient, and able to work effectively in a factory environment