R&D Director

REGIONAL SALES MANAGER: THAILAND
A leading high-tech company specialising in 3D printing equipment, materials, and digital dental solutions. The company's products serve dentistry/medicine, industrial, education, and cultural creation sectors, with a strong overseas presence and dominant market share in digital dentistry in the U.S.

Bangkok, Thailand | Reports to: Regional / General Manager

ROLE PURPOSE
Drive the commercial growth of the company's dental and 3D printing portfolio across Thailand. The role owns regional revenue targets, distributor network development, and direct sales enablement - combining hands-on field selling with channel management to achieve full product coverage across the Thai market.

RESPONSIBILITIES

Regional Sales & Performance

• Own and deliver Thailand revenue targets and sub-project objectives as defined by headquarters
• Generate sales leads, monitor industry trends, explore new market segments, and develop new customer accounts
• Develop viable sales strategies informed by customer feedback and local market conditions
• Track and report on regional performance against KPIs

Channel & Distributor Management

• Manage day-to-day follow-up, maintenance, and relationship coordination with channel distributors across the region
• Develop new distributors in untapped markets to achieve full geographic and product coverage
• Empower and support agency sales representatives during client visits to help close orders
• Align distributor activities with the company's commercial strategy and brand standards

Technical Sales & Customer Enablement

• Deliver application training and service demonstrations of dental equipment to target customers
• Propose constructive, tailored solutions based on customer needs and clinical workflows
• Penetrate new accounts through consultative selling and product education
• Perform additional tasks as assigned by management

SKILLS & EXPERIENCE

• Education: Degree in dentistry, medicine, nursing, dental technology, or a related field preferred
• Experience: Minimum 5 years in sales of dental medical devices or services
• Technical: Familiarity with digital dentistry workflows and 3D printing applications in the dental/medical sector
• Leadership: Ability to independently develop new clients; strong coordination skills with distributors and cross-functional stakeholders
• Certifications: Relevant dental or medical device training an advantage
• Industry: Dental medical devices; digital dentistry; 3D printing in healthcare
• Languages: Fluent Thai (native); fluent English as a working language; Mandarin an advantage

Our client is a growing food manufacturing and export company specialising in high-end confectionery and food decoration solutions (sugar, marshmallow, and chocolate decorations) for international markets. It operates two sites in Thailand: an R&D centre and production facility in Pattaya and Korat.

Reporting to the General Manager and acting as their direct deputy, the Operations Manager is the company’s second-in-command, leading all manufacturing and operational activities across both sites, with the Korat factory overseen through its Branch Manager. The role drives operational excellence, customer satisfaction, food safety compliance, cost competitiveness and organisational development, and suits a strong, autonomous leader with solid food manufacturing and multi-site management experience.

Key Responsibilities

• Lead all operational activities across the Pattaya and Korat sites, managing the Korat Branch Manager and all teams to achieve production, quality, service, cost and profitability objectives.
• Establish, monitor and report operational KPIs; drive operational excellence, productivity and continuous improvement.
• Develop and manage annual operating budgets; monitor manufacturing costs and lead cost reduction initiatives.
• Oversee production planning, forecasting, capacity management and inventory of raw materials, packaging and finished goods.
• Coordinate with Sales, R&D, Administration and QA/QC to ensure customer satisfaction, and improve Standard Operating Processes.
• Ensure compliance with SHE, food safety and quality standards, maintaining traceability and regulatory compliance (GMP, HACCP, BRCGS, SMETA, Halal, Kosher) across sites.
• Lead CAPEX projects, factory upgrades and digitalisation initiatives; oversee maintenance, utilities, warehouse and facilities.
• Develop people through coaching, succession planning and engagement; support business growth, new product industrialisation and future factory expansion.

Requirements

• Bachelor’s degree in Food Sciences, Food/Industrial Engineering, Supply Chain, Operations Management or related field; Master’s or MBA an advantage.
• Minimum 8–10 years in food manufacturing, including 5+ years in senior operations management; multi-site exposure highly appreciated.
• Strong knowledge of production planning, supply chain, budgeting, cost control and continuous improvement; solid grasp of food safety systems (GMP, HACCP, GFSI, SMETA, Halal, Kosher).
• Strong leadership, analytical and problem-solving skills; autonomous, proactive and solution-oriented, thriving in a small, agile and demanding environment.
• Motivated to deliver high-quality, innovative products On-Time-In-Full for international clients; fluent in Thai and English and willing to travel regularly between both sites.