Air Export Customer Service

V-54453

Location
Bang Phli
Salary
THB20000 - THB25000 per month

Expertise and Skill Tags

Our client is a global logistics company that serves a wide range of industries along the entire supply chain with multi-modal transport, warehousing, customs clearance, and innovative value-added services.

They are looking for Customer Solution (Air Export) to manage export bookings, coordinate airline space with co-loaders, prepare shipping documentation, update clients on shipment status, and ensure accurate booking data. The role also involves coordinating with internal teams, maintaining shipment records, and supporting smooth export operations in accordance with SOPs.

Responsibilities
  • Contact the clients when they have Air Freight Export booking both prepaid basis and routing order (nominated by consignee)
  • Prepare booking for airline space with co-loader and prepare all related documents for shipping staff and trucking section at the Suvarnabhumi Office
  • Advise shipment movement to clients after getting results from co-loader
  • Create Booking in RA1 for correct data
  • Send Booking confirmation and flight details to clients
  • Transfer data with all documents to Shipment coordinator for continue process
  • Keep E-file as per SOP
Requirements
  • University graduate in any fields
  • Experience in Airfreight at least 1 year
  • Have a good service mind and able to operate under pressure
  • Able to operate PC and have a good knowledge in Microsoft Office
  • Can communicate English and Thai both spoken and written
  • Capable of handling and dealing with different level people
  • Display flexibility and can motivate people for excellent results

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