DEC 23, 2025

Our Client is a leading material handling and logistics provider with offices throughout the globe. They are seeking a proactive, customer centric and detail oriented individual to lead their after-sales and customer services activities for their Thailand operations. This is an excellent opportunity to join an innovative and growing international organisation in a Senior Management role where you can truly make a difference.

Responsibilities;

Operations Management
- Lead the Service Operations team to meet defined service levels and financial targets
- Optimize technician productivity through KPIs, process standardization, and operational controls
- Ensure service team compliance with health, safety, and quality standards
- Manage service budgets and operational costs effectively
- Ensure technician skills align with the current and upcoming product portfolio through training and development programs
- Handle escalated customer and technician issues promptly and effectively

Sales & Business Development
- Drive aftersales revenue growth, including spare parts, service contracts, and support packages
- Collaborate with the HOD to define pricing strategy, service offering, and market positioning
- Maintain and grow relationships with international and local key accounts
- Increase contract/service ratio and improve customer retention
- Identify new business opportunities within the existing customer base in collaboration with regional and national sales functions

Customer & Team Engagement
- Conduct regular customer review meetings and proactively address complaints or invoice disputes
- Work closely with cross-functional teams to ensure a seamless customer experience
- Build strong internal networks, especially with Company’s regional and international teams
- Organize 1:1 meetings, performance reviews, and annual appraisals for service staff to ensure motivation, alignment, and growth

Performance Metrics
- Achievement of aftersales revenue and profitability targets
- Technician productivity and service delivery performance
- Customer satisfaction scores and retention
- Contract/service ratio improvements
- Budget control and cost-efficiency in service operations

Requirements;

Bachelor’s or Master’s degree in a relevant field (Engineering, Business, or equivalent)
Experience in the customer service or service operations field, preferably within the trucks, material handling, or industrial equipment sectors.
Proven experience in team leadership and service sales management
Demonstrates effective time management, multitasking, and problem-solving capabilities
Analytical and innovative thinker with a proactive and positive mindset
Committed to high levels of customer satisfaction and team performance
Ability to coach, mentor, and develop teams while fostering a results-oriented culture
Willingness to travel as required
Fluent in English (spoken and written)

THB80000 - THB130000/ month

Bang Phli, Thailand

DEC 22, 2025

LCB-Shipment Coordinator Ocean Freight Import

Our client is a global logistics company that serves a wide range of industries along the entire supply chain with multi-modal transport, warehousing, customs clearance, and innovative value-added services.
We are looking for an Document Ocean Import Officer to ensure accurate and complete shipping documentation, communicate with consignees and Customer Service about shipments, create and maintain job files in FMS, coordinate import clearance and delivery, and manage timely payment of charges and issue billing invoices.
Responsibilities:

Review initial documentation to ensure shipping information is correct and complete, and confirm with overseas partners
Confirm receipt of handling and billing instructions from the Sales and Marketing Department or overseas agents
Inform consignees directly of upcoming shipments and/or send documents to Customer Service
Create job files in FMS, attach cover sheets and shipment details, and note the status of each job for processing
Keep accurate, timely records of manifest amendments on file
Keep consignees and/or Customer Service updated on vessel arrivals
Coordinate with customs brokers or the shipping team for import clearance and delivery
Ensure timely payment of charges to customs, port authorities, shipping companies, and other relevant stakeholders
Ensure all relevant receipts are included in the job file
Issue billing invoices to customers or overseas agents

Requirements:

University graduate in any field (Open for fresh graduate)
At least 1 years of working experience in the Freight Forwarding Industry with a strong Ocean Freight Import background.
Customer-service oriented, works well under pressure
Proficient in operating a PC and Microsoft Office
Able to communicate effectively in both spoken and written English and Thai

THB20000 - THB25000/ month

Mueang Chonburi, Thailand

DEC 4, 2025

Executive Assistant (Manufacturing)

Our client is a leading provider of high-quality aircraft containers, catering to the diverse needs of airlines worldwide. Renowned for their commitment to innovation, they set industry standards by delivering durable, user-friendly products that ensure safe and efficient flight operations. We are seeking an Executive Assistant/Marketing Coordinator to play a pivotal role in supporting the company’s CEO and CFO with administrative tasks. This dynamic position also involves serving as the primary liaison with external marketing partner, coordinating the company’s participation in industry trade shows and events, and leading internal communication efforts to ensure engagement and alignment across the organization.

Our client is an equal opportunity employer. Qualified applicants will be considered regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, gender, religion, or veteran status.

Responsibilities:

Manage calendars, schedules, and appointments for the CEO and CFO.
Organize meetings, including agendas, materials, and minutes.
Plan complex travel arrangements and logistics.
Handle confidential information with discretion and professionalism.
Monitor incoming communications and prioritize urgent matters.
Prepare reports, presentations, and other key documents.
Act as the primary liaison with external marketing partner, ensuring smooth communication and project alignment.
Track marketing campaigns and provide updates to leadership.
Oversee trade show participation, including registration, logistics, and promotional materials.
Plan and execute company events such as town halls and team gatherings.
Create engaging materials, such as newsletters and announcements.
Ensure consistent messaging and branding across communication platforms.

Qualifications:

Bachelor’s degree or equivalent experience in Business Administration, Marketing, Communications, or related fields.
Proven experience as an Executive Assistant or in a similar administrative role, with exposure to marketing coordination.
Demonstrated ability to manage trade shows, exhibitions, and company events.
Strong organizational, multitasking, and time-management skills.
Excellent verbal and written communication skills in English (additional languages are a plus).
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and tools like SharePoint.
Exceptional interpersonal skills with professionalism in engaging stakeholders at all levels.
Proactive problem-solver with attention to detail and the ability to meet tight deadlines.

Competitive

Bang Bo, Thailand

Field Service Manager

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