Regional Project Implementation and Operations Excellence Manager

Our client is a global leading logistics company with a strong presence across the Southeast Asia region. The company offers a comprehensive range of warehouse and supply chain solutions and is a market leader in its field.

They are currently seeking an excellent Project Implementer to work across Southeast Asia, supporting new client onboarding and driving operational improvement initiatives. This role will play a key part in delivering successful implementations and optimising warehouse operations for major regional clients.

If you are a dynamic WMS Implementer looking for an opportunity to work on regional projects in a fast-growing, international environment, this is an excellent opportunity to advance your career.

Responsibilities

Continuous Improvement:

• Lead and facilitate continuous improvement initiatives using Lean, Six Sigma, and other methodologies.
• Identify, analyze, and prioritize process improvement opportunities to enhance operational efficiency and effectiveness.
• Develop and implement standardized processes and best practices across the organization.

Implementations and Project Management:

• Manage and oversee multiple projects simultaneously, ensuring timely and successful completion.
• Develop project plans, timelines, and budgets, and track progress against milestones.
• Collaborate with stakeholders to ensure alignment and support for project initiatives.

Data Analysis:

• Collect and analyze operational data to identify trends, root causes, and areas for improvement.
• Develop and maintain performance metrics and dashboards to track progress and measure success.
• Provide data-driven insights and recommendations to senior management.

Training and Development:

• Develop and deliver training programs to educate employees on continuous improvement methodologies and tools.
• Mentor and coach team members on best practices and techniques for operational excellence.
• Foster a culture of continuous improvement and innovation within the organization.

Change Management:

• Develop and implement change management strategies to ensure successful adoption of new processes and systems.
• Communicate effectively with all levels of the organization to gain buy-in and support for initiatives.
• Monitor and address resistance to change to ensure smooth transitions.

Quality Management:

• Ensure compliance with industry standards, regulations, and best practices.
• Develop and maintain quality management systems and procedures.
• Conduct regular audits and assessments to ensure adherence to quality standards.

KPI Management:

• Develop, monitor, and manage key performance indicators (KPIs) to measure the effectiveness and efficiency of operational processes.
• Align KPIs with organizational goals and objectives to drive performance improvement.
• Regularly review and analyze KPI data to identify trends, variances, and areas needing attention.
• Communicate KPI performance to stakeholders and recommend corrective actions as needed.
• Ensure that KPIs are integrated into the daily operations and continuous improvement initiatives of the organization.

Warehouse Management System (WMS) Implementation and Control:

• Lead the implementation of the Warehouse Management System (WMS) to optimize warehouse operations and inventory management.
• Develop and oversee WMS processes and controls to ensure accuracy and efficiency.
• Train staff on the use and best practices of the WMS.
• Monitor WMS performance and troubleshoot issues to ensure smooth operation.
• Collaborate with IT and other departments to integrate the WMS with other business systems.

Warehouse Procurement:

• Handling procurement for various projects and warehouse operations
• Sourcing of vendors and doing cost comparison to optimize overall project costs
• Taking part in regular vendor assessment in terms of their service level, rates, T&Cs, etc

 
Requirements

• 5 years of Operations Excellence and Project Management experience in Contract Logistics (Warehouse and Transportation) 
• Solid analytical skills with a good commercial and technical understanding of Warehousing operations.
• Excellent knowledge in WMS, ERP and EDI systems technicalities.
• Above average knowledge and understanding of Warehouse process, KPI/SLAs and WMS. 
• Practical working experience with CLASS/AutoCAD and/or other supply chain design software/tools is a plus.
• Self-starter with a positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision. 
• Structured project approach and ability to deliver results on time, on budget, and to excellent standards
• With working experience in using project management tools.
• Experience in modern warehouse and supply chain solution design including automation and other modern warehousing innovations (robotics, digitalization). 
• Experience in VSM and/or Six Sigma is a plus 
• Excellent proficiency in Microsoft Excel.
• Good command of spoken and written English; other Asian/European language(s) is beneficial. 
• Good organization skills