Customs Clearance Officer

Our client is a global logistics company that serves a wide range of industries along the entire supply chain with multi-modal transport, warehousing, customs clearance, and innovative value-added services.

They are looking for a Customs Clearance Officer to handle import and export clearance processes within a freight forwarding environment. The role includes preparing and submitting customs declarations, checking shipping documents, and coordinating with customers, shipping lines, agents, and truck vendors to ensure smooth cargo movement. Responsibilities also include monitoring shipment status, arranging delivery orders, handling duty and tax payments, updating systems, supporting billing, and ensuring compliance with customs regulations and KPI timelines.

Responsibilities:

Export Process

• Receive Customs Clearance Booking with shipping documents, Vessel Booking Confirmation related information
• Checking on the loading date and book transportation with Truck’s vendor for empty container pick-up process
• Job opening in Operation system – FMS and create job Cover Sheet
• Prepare of draft export entry to customer for verify and submission of export entry after received confirmation
• Preparation, drafting the export declaration to check and verify by Customs Specialist
• Send export declaration to verify by customer and submission to Customs Systems after confirmation received
• Following up local charges invoice, entering to FMS and coordinate with Accounting for cash/cheque/transfer to Shipping Line/Freight Forwarder/Agent
• Monitoring the empty container pick-up, loading process and issue Good Control Receipt for full container return to seaport
• Following up the complete MB/L, HB/L and update the export entry status 0409 and update customer accordingly
• Following up and compile all shipping documents and receipts for further billing process with Billing Officer within target and KPI set-up
• Close job accordingly within target and KPI set-up

Import Process

• Receive Customs Clearance order/booking with Pre-Alert, Acknowledge to customer
• Checking of received documents completeness and correctness
• Amend Vessel Manifest with the Freight Controlling Party
• Job opening in Operation system -FMS and create job Cover Sheet
• Preparation, drafting the import declaration to check and verify by Customs Specialist
• Send import declaration to verify by customer and submission to Customs Systems after confirmation received
• Entering expenses invoice of local charges and coordinate with Accounting department for payment to Shipping Line/Co-loader/Freight Forwarder/Agent
• Coordinate with Shipping Vendor for cash/cheque/transfer for payment port charges and other related expenses payable during the clearance process
• Coordinate with Accounting department for E-Payment process in case of Rhenus Advance of duty, tax to customer
• Arrange for pick-up Delivery Order (D/O) from freight controlling party in the timely manner
• Coordinate with Shipping vendor and book suitable truck type with Truck vendor and keep target time of import clearance and delivery
• Preparing full set of customs clearance documents for shipping officer to arrange for port clearance and payable port charges
• Following up the import entry status 0409 and update to customer accordingly
• Following up and compile all shipping documents and receipt for further billing process with Billing Officer within target and KPI set-up
• Close job accordingly within target and KPI set-up

Requirements:

• University graduate in Logistics or any related fields (new grad are welcome)
• Minimum 1-2 years’ experience in freight forwarding and Customs Clearance
• Have a good service mind, able to operate under pressure
• Fast typing ability, with an eye for accuracy
• Able to operate PC and have a basic knowledge in Microsoft Office
• Can communicate English and Thai both spoken and written effectively
• Must be proactive and well organize