SMT Production Supervisor
Our client is a European-headquartered global Tier-1 automotive technology supplier and a long-standing partner to the world’s leading carmakers and new mobility players. Its Chonburi plant manufactures automotive electronics for driving assistance and in-cabin comfort systems including parking and ADAS sensors, camera modules, electronic control units and interior control panels built on high-volume, high-mix SMT/PCBA lines to strict automotive quality standards (IATF 16949). The SMT Production Supervisor leads an autonomous production zone covering the SMT/PCBA lines, accountable for people, standards, daily output and continuous improvement against Safety, Quality, Cost, Delivery and Management (SQCDM) targets. Reporting to the Production Unit Manager, this role suits a hands-on leader from automotive electronics who runs the shop floor through genba presence, lean tools and strong team development.

Responsibilities 
People Management

  • Lead, schedule and develop production operators and team leaders across shifts, including temporary staff; own induction and training plans for all newcomers
  • Analyse multi-skill and flexibility needs, maintain the skills/flexibility matrix and drive operator certification
  • Manage daily absenteeism, leave, safety rule enforcement, working-time validation and performance board updates
  • Conduct annual appraisals, salary reviews and career discussions; build engagement and a positive team climate
Standards & TPM
  • Deliver daily on-the-job training and audit adherence to work instructions, safety, quality and 5S standards on every station, including rework
  • Define and update work standards with support functions and operators
  • Deploy TPM: abnormality detection (red tags), operator inspection and cleaning, first-level preventive maintenance and maintenance QRQC
  • Monitor equipment performance on the floor — cycle time, micro-stoppages, time studies and waste (MUDA) elimination
Production Control
  • Propose weekly headcount and line organisation in line with the Master Production Schedule (MPS); deliver output against SQCDM and inventory targets
  • Coordinate daily priorities with Supply Chain; recover any MPS deviation within the week
  • Lead containment and corrective actions with support functions when issues exceed team level; escalate per reaction standards
  • Review daily problem-solving records and keep QCDM boards and shift reports up to date
Continuous Improvement
  • Lead SQCDM improvement and productivity plans, including annual cost-reduction targets, aligned with plant objectives
  • Run lean workshops (flow analysis, 5S, TPM, Hoshin) and an active employee suggestion system; present progress at the site lean committee
  • Pilot PDCA, FTA and 5-Why analyses on safety, quality, efficiency and maintenance topics; prepare lessons-learned and Kaizen cards
  • Lead line safety QRQC and environmental risk reduction; support start-up of new equipment and processes
  • Contribute to budget preparation (headcount, overheads, investment) and manage the zone budget
Qualifications 
  • Bachelor’s degree in Engineering (Electrical, Electronics, Industrial, Mechatronics or related).
  • Minimum 3 years in a Production Supervisor role, within automotive production.
  • Strong hands-on SMT line and PCB assembly (PCBA) experience printing, SPI, pick-and-place, reflow, AOI and test.
  • Working knowledge of quality and problem-solving tools (QRQC, 8D, 5-Why, PDCA) and lean/TPM practices; familiarity with IATF 16949 / ISO 9001.
  • Proven leadership of multi-shift teams with strong people-management and coaching skills.
  • Good command of English (spoken and written); Thai native or fluent.
  • Able to work at Amata City Chonburi.
SMT Maintenance Supervisor
Our client is a European-headquartered global Tier-1 automotive technology supplier and a long-standing partner to the world’s leading carmakers and new mobility players. Its Chonburi plant manufactures automotive electronics for driving assistance and in-cabin comfort systems  including parking and ADAS sensors, camera modules, electronic control units and interior control panels — built on high-volume, high-mix SMT/PCBA lines to strict automotive quality standards (IATF 16949). The SMT Maintenance Supervisor leads the maintenance team supporting the SMT/PCBA lines and their automated equipment. Reporting to the Maintenance Manager, the role owns preventive maintenance standards, equipment reliability and maintenance KPIs (TRP, breakdown rate, MTTR, MTBF), and drives troubleshooting, spare-parts strategy and new equipment installation to maximise line availability for production.

Responsibilities 
Team Leadership & Standards
  • Lead, schedule and coach maintenance technicians across shifts; perform on-the-job training on maintenance standards
  • Create and update maintenance work instructions and preventive maintenance plans (with standard task times) in the CMMS / SAP PM
  • Train and coach production teams on first-level (autonomous) maintenance tasks
  • Ensure equipment and tooling documentation is complete and available
  • Define spare-parts and maintenance material standards, stock levels and supplier sourcing together with Purchasing
  • Ensure compliance with health & safety directives for equipment, buildings and installations in scope
Reliability & Continuous Improvement
  • Lead action plans to improve maintenance KPIs TRP, breakdown %, micro-stoppages, technical slowdowns, MTTR and MTBF
  • Improve reliability of SMT equipment and tooling (printers, SPI, pick-and-place, reflow, AOI, conveyors): obsolescence plans, back-ups and root-cause elimination of recurring breakdowns
  • Lead electrical and mechanical troubleshooting on line malfunctions and support teams on major technical issues
  • Drive maintenance QRQC, weekly TPM/TRP reviews and maintenance workshops; pilot PDCA, FTA and 5-Why analyses; prepare lessons-learned and Kaizen cards
  • Participate in cycle-time measurement and micro-stoppage observation to improve equipment performance
  • Manage installation, commissioning and safety validation of new equipment, as well as refurbishments
Maintenance Organisation & Cost
  • Build team know-how in debugging and troubleshooting; capture and share lessons learned.
  • Drive effective use of SAP PM / CMMS and support its continued roll-out.
  • Prepare the maintenance budget and lead total maintenance cost reduction; support annual contracts for critical spare parts and overheads.
  • Ensure accurate maintenance records and contribute to EHS and productivity improvement activities.
Qualifications
  • Bachelor’s degree in Mechanical, Electrical, Mechatronics or Automation Engineering
  • Minimum 5 years of equipment maintenance experience in SMT / electronics manufacturing, including at least 2 years leading a maintenance team (automotive electronics strongly preferred)
  • Hands-on troubleshooting of SMT equipment and automated lines; solid PLC, automation and industrial network knowledge
  • Electrical maintenance experience is an advantage; pneumatic/hydraulic maintenance preferred
  • Practical experience with TPM, preventive/predictive maintenance and KPIs (MTTR, MTBF, OEE/TRP); SAP PM or CMMS experience preferred
  • Structured problem-solving (5-Why, PDCA, FTA) and good leadership and communication skills
  • Good command of English; Thai native or fluent. Able to work at Amata City Chonburi
Manufacturing
Customer Service Sales Manager (All BU)

Our client is a global technology leader providing advanced process solutions and equipment to the food, feed, and nutrition industries. With a strong international presence and a reputation for innovation, the company partners with customers to improve productivity, efficiency, and sustainability through world-class equipment and lifecycle services.

They are seeking a Customer Service Sales Manager to drive growth of the after-sales business in Thailand, supporting customers across the Human and Animal Nutrition sectors. This commercially focused role is responsible for developing long-term customer relationships, identifying service opportunities, and growing recurring revenue through spare parts, service agreements, upgrades, retrofits, and field services.

Key Responsibilities

  • Drive after-sales revenue by achieving order, sales, margin, and pipeline targets
  • Identify, develop, and convert customer service opportunities into successful orders
  • Grow the service business across spare parts, maintenance contracts, upgrades, retrofits, and field services
  • Build trusted relationships with customers and understand their operational challenges
  • Recommend value-added service solutions that improve uptime, productivity, quality, and cost efficiency
  • Manage quotations, forecasts, and sales opportunities through CRM
  • Develop recurring revenue through long-term service agreements
  • Collaborate with internal technical and commercial teams to deliver competitive customer solutions
  • Monitor market trends, customer needs, competitor activity, and pricing

Requirements

  • Degree or Diploma in Engineering, Business, or a related discipline
  • Minimum 5 years of experience in aftermarket sales, technical sales, service sales, or industrial equipment
  • Proven success in business development and customer relationship management
  • Experience selling machinery, spare parts, industrial equipment, or technical solutions is highly preferred
  • Knowledge of the food, feed, or process manufacturing industries is an advantage
  • Fluent in both Thai and English
  • Experience using CRM systems and digital sales tools

A recruitment experience built on insight and genuine care.

I had an excellent experience with JacksonGrant and their team. They introduced an opportunity that aligned perfectly with my background and long-term goals. The role wasn’t even advertised, yet it matched my experience, location needs, and career aspirations.

Throughout the process, I received clear updates, guidance, and support at every stage. The communication was timely, transparent, and professional, which made the entire journey smooth and reassuring.

I accepted the offer and, shortly after joining, progressed quickly and was promoted after my probation period. The culture, work-life balance, and environment are exactly what I had been searching for since relocating to Thailand. I’m very grateful for the thoughtful matching and the support throughout the journey.

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Head of Operations and Supply Chain, Industrial Engineering

A team that goes beyond introducing opportunities, They stay with you until the end.

I had a great experience with JacksonGrant and their team.

They identified the right opportunity, guided me through each stage of the process, and supported me all the way through to the job offer and beyond. 

Truly professional and highly recommended.

 
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Manager, Business Planning and Projects, Market Expansion Services

JacksonGrant continues to stand out in Thailand’s recruitment landscape for professionalism and expertise.

I have had the privilege of knowing Richard both personally and professionally for over 4 years and I remain impressed by his intelligent, professional, and genuinely likeable approach to the recruitment industry.

He is exceptionally well connected and highly influential with his clients. When acting as a recruiter, he brings sincere interest, intelligence, and balance to both the candidate and the client. Clients and candidates quickly develop strong trust in him, and this ease in the relationship benefits everyone involved. He has a natural ability to bring together like minded and successful professionals.

He is insightful and direct while being fair and diligent. This clearly sets him apart from many in the industry who may be focused yet still lack strength in business development or attention to top candidates.

Having been both a hiring manager in Thailand for many years and more recently a successful candidate placed by him, I can confidently recommend Richard and JacksonGrant as the number one professional recruiter in Thailand and quite possibly in Southeast Asia.

Jon Pickford
Director Smart Buildings and Cities and Integrated Developments Vertical Market APAC, Johnson Controls

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Working with JacksonGrant makes our life easier. They know our business inside out and have supported all of our recruitment for the past eight to nine years, so formalising this partnership was an easy decision. At AviusULD, we set high standards and look for innovative ways to develop strong business partnerships, and the flexibility of this new agreement fits us perfectly.

We now have access to the full capability of the JacksonGrant team. They consistently deliver and understand how we work, so we are looking forward to a long and successful partnership together.

Klaus Hofmann
Chief Executive Officer, AviusULD

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Finding the right talent for an organisation is always challenging, but working with the right recruitment partner makes it professionally achievable. JacksonGrant brings a clear understanding of business needs, a strong partnership mindset, and deep insight into organisational development. This has been extremely valuable in securing the right people for our operations.

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Petcharat Chantachote
Plant Director, GKN Driveline Thailand Co., Ltd

What makes JacksonGrant exceptional is their ability to listen, understand, and translate our needs into strong and high potential hires.

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Their team is sophisticated, specialised, and focused on identifying candidates with the right potential rather than simply matching on experience alone. It has always been a pleasure working with JacksonGrant and I am grateful for their continued support.

Pichchanan Lerttheerathitikul
Head of HR, Daimler Commercial Vehicles (Thailand) Ltd.

JacksonGrant stands out in a crowded recruitment market by taking the time to understand what truly drives a business and the type of talent needed to move it forward.

JacksonGrant has been a rare find in the recruitment market. The team takes the time and makes the genuine effort to understand our business and what truly matters in the type of person needed to drive and manage it. Many recruiters focus only on titles, but JacksonGrant goes much deeper.

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Managing Director Thailand and Emerging Markets, CEVA Logistics

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Tim Burger
Regional Managing Director Thailand, Myanmar and Cambodia, Rhenus Logistics Co., Ltd.