Optical Manufacturing process Engineering Manager
OPTICAL MANUFACTURING PROCESS ENGINEERING MANAGER

A global electronics manufacturing services (EMS) provider at the forefront of next-generation AI server and high-speed communication hardware. The organisation is among the first globally to bring 3rd-generation co-packaged optics (CPO) to mass production, with operations spanning cleanroom production facilities across Japan, Thailand, and North America.

Laem Chabang, Thailand | Reports to: Senior Director, Engineering

ROLE PURPOSE

Serve as the organisation's resident optical subject matter expert, providing deep technical leadership across the full product lifecycle for advanced fibre optic and CPO products. This is a hands-on technical authority role — the go-to optical knowledge resource for the engineering organisation — leading cross-functional teams across multiple geographies through influence rather than direct line management. The position bridges optical theory with manufacturing reality for products where specifications are still being co-developed with customers and suppliers.

RESPONSIBILITIES

Optical Technical Leadership

- Act as the primary optical SME within the engineering organisation, providing expert guidance on optical theory, systems architecture, and component-level design decisions

- Transfer optical knowledge across engineering teams, upskilling colleagues on fibre optic principles, measurement techniques, and process parameters

- Serve as the technical anchor in discussions with customers, suppliers, and internal design teams, holding ground on optical fundamentals with senior technical stakeholders

- Provide technical evaluation and Q&A support for new optical components and technologies being introduced to the production environment

Process Development & Innovation

- Develop and establish manufacturing processes for novel optical products where clear specifications and production criteria do not yet exist, co-creating standards alongside customers and suppliers

- Drive process setup for advanced CPO assemblies integrated with next-generation ASICs, including fibre array unit (FAU) component integration

- Own process strategy for traditional optical component assembly: transceivers, receivers, fibre alignment (active and passive), clean inspection, and particle connectors

- Pioneer new manufacturing approaches with an engineering-first mindset in a "write the recipe" environment, not a "follow the recipe" one

NPI & Cross-Functional Programme Leadership

- Lead cross-functional NPI teams spanning engineering, operations, supply chain, and external partners across Japan, Thailand, and Toronto, driving alignment through technical authority

- Provide critical technical architecture inputs for customer RFIs and RFQs, translating optical requirements into manufacturing feasibility assessments

- Work directly with customers and suppliers to define product specifications, test criteria, and process parameters during early-stage product development

- Proactively identify risks in optical and CPO design that may affect production scalability and formulate mitigation strategies

Equipment & Validation

- Evaluate and guide selection of optical manufacturing and inspection equipment (connector inspection, cleaning, polishing, fusion splicing) across multiple connector types (FC, SC, LC, MPO, MMC, expanded beam optics)

- Define qualification standards for new equipment, testers, and automated machines

- Develop systemic debug methodologies and failure analysis techniques for optical assemblies

- Apply statistical techniques (DOE, SPC) to drive data-driven process decisions and yield improvement

SKILLS & EXPERIENCE

- Education: Bachelor's degree or above in Optical Engineering, Physics, Electronic Engineering, Microelectronics, Communication Engineering, or related discipline

- Experience: 5+ years hands-on in fibre optics engineering within product development, R&D, or advanced manufacturing; demonstrated ability to develop processes for new or novel products, not solely production transfer or established-line maintenance

- Technical (Essential): Deep understanding of optical theory and systems architecture; hands-on experience with traditional optical components (transceivers, receivers, fibre alignment, clean inspection, optical connectors); familiarity with fibre optic and electrical measurement equipment including optical insertion loss testing; proficiency with DOE methodology and structured problem-solving

- Technical (Highly Desirable): Experience with fibre array unit (FAU) components; exposure to co-packaged optics (CPO) or silicon photonics product development; knowledge of PCBA/SMT processes as they relate to optical module integration; DFM methodology applied to optical or photonic products

- Leadership: Proven ability to lead cross-functional and international teams through technical influence without direct reporting authority; comfortable operating as the sole optical expert in a multidisciplinary engineering group

- Language: Strong English communication skills required (daily cross-functional work across Japan, Thailand, and North America)

- Industry: Server, switch, high-speed communication equipment, or optical component manufacturing preferred; strong optical fundamentals may substitute for direct sector experience
Commercial Director (Protein Group)
About The Company

Our client is a global leader in industrial automation and advanced processing solutions, serving high-demand industries worldwide. With a portfolio of specialised operating companies, they support producers and processors across the food value chain to enhance productivity, safety, efficiency, and overall operational performance.

The Southeast Asia (SEA) headquarters, based in Thailand, is entering a high-growth phase. To support this expansion, the company is seeking an experienced and strategic Commercial Director to strengthen customer and partner relationships and accelerate market growth for the Food Solutions Division across the region.

Role Overview

Reporting directly to the Managing Director, you will lead regional revenue growth, define and execute go-to-market strategies, and manage key partner and customer relationships across Thailand, Vietnam, Indonesia, and the wider SEA region.

This role is ideal for a commercially driven leader with deep knowledge of protein processing solutions and the ability to operate across complex, multicultural environments.

Key Responsibilities:

1. Strategic Sales Leadership & Market Development

  • Develop multi-year GTM strategies for each market and business line
  • Set and deliver annual sales and profitability targets
  • Identify and seize emerging commercial opportunities
  • Foster a high-performance sales culture across direct teams and channel partners
2. Partner Management

  • Build and maintain strong relationships with regional distributors and partners
  • Enhance partner capability through training and competitive product positioning
  • Support partners in removing operational barriers to growth
  • Monitor partner sales funnels and co-develop sales strategies
  • Drive cross-selling and integrated solution opportunities across the portfolio
  • Ensure consistent partner performance reporting
3. Key Global Account Management

  • Promote the company’s brands and full solutions portfolio to global customers in SEA
  • Lead high-value negotiations and manage complex, multi-stakeholder opportunities
  • Ensure seamless customer experience and long-term relationship development
  • Coordinate with global account management teams to align strategy and execution
4. Revenue Management & Forecasting

  • Own sales performance, pipeline accuracy, and forecasting across all markets
  • Provide inputs for budgeting and sales expense planning
  • Deliver monthly and quarterly sales updates with clear analysis and recommendations
  • Maintain strong alignment with regional and global sales leadership
5. Team Leadership & Cross-Functional Collaboration

  • Build, lead, and mentor the regional sales team
  • Promote best practices, accountability, and strong internal collaboration
  • Partner closely with Aftermarket teams to ensure customer satisfaction and repeat business
  • Work with Finance and HR to maintain operational discipline and team stability
6. Market Intelligence

  • Track market trends, competitor activity, and shifts in customer needs
  • Recommend adjustments to GTM strategy, pricing, product offerings, and service models
  • Represent the company at industry events, trade shows, and customer engagements
Qualifications:

  • Bachelor’s degree in Business, Commerce, or Marketing; Engineering + MBA preferred
  • 10–15 years of commercial leadership experience in protein processing equipment or related industries
  • Deep understanding of the protein processing value chain and secondary/further processing technology
  • Proven track record in regional sales leadership across Southeast Asia
  • Strong communication, negotiation, and stakeholder management skills
  • Fluent in Thai and English; additional regional languages a plus
  • Willingness to travel up to 60% across SEA, with occasional international travel
  • Thai driver’s license preferred
Senior Operations Executive
Our client is a well-established international retail organization with a strong presence in the premium consumer market. The company is committed to operational excellence and delivering exceptional customer experiences across its retail network and is seeking a Senior Operations Executive to support and enhance boutique operations. This role is responsible for overseeing daily retail operations across multiple boutiques, ensuring operational consistency, compliance with company procedures, and effective coordination between retail teams and internal departments. The successful candidate will play a key role in supporting store performance, operational efficiency, and overall customer experience. 

Responsibitlities 
  • Oversee daily operations across multiple retail locations, ensuring smooth business performance and adherence to company standards
  • Monitor manpower planning, staff scheduling, store presentation, visual merchandising, and housekeeping standards
  • Ensure compliance with operational procedures, company policies, and SOPs across all retail locations
  • Manage product, accessory, and visual merchandising orders while coordinating with relevant internal and external stakeholders
  • Coordinate closely with operations, sales, marketing, and retail teams to ensure alignment with business objectives and brand standards
  • Support the implementation and monitoring of sales targets, commission schemes, and operational initiatives
  • Coordinate staff training and development activities to enhance operational effectiveness and service standards
  • Monitor operational audits, mystery shopper programs, security procedures, and customer service processes
  • Support retail renovation projects, store maintenance activities, and other operational improvement initiatives
  • Assist with operational reporting, communications, and ad-hoc projects as assigned by management
Requirments
  • Bachelor's degree or higher
  • 5-8 years of management experience within luxury retail, premium retail, or high-end customer service environments
  • Proven track record of achieving sales targets and leading successful retail teams
  • Strong client relationship management and customer engagement skills
  • Excellent leadership, coaching, and people management capabilities
  • Strong communication and interpersonal skills
  • Commercial minded with a strong sense of ownership and accountability
  • Good command of Thai and English
  • Proficient in Microsoft Office applications
  • Self-motivated, proactive, and results oriented

A recruitment experience built on insight and genuine care.

I had an excellent experience with JacksonGrant and their team. They introduced an opportunity that aligned perfectly with my background and long-term goals. The role wasn’t even advertised, yet it matched my experience, location needs, and career aspirations.

Throughout the process, I received clear updates, guidance, and support at every stage. The communication was timely, transparent, and professional, which made the entire journey smooth and reassuring.

I accepted the offer and, shortly after joining, progressed quickly and was promoted after my probation period. The culture, work-life balance, and environment are exactly what I had been searching for since relocating to Thailand. I’m very grateful for the thoughtful matching and the support throughout the journey.

Candidate Experience
Head of Operations and Supply Chain, Industrial Engineering

A team that goes beyond introducing opportunities, They stay with you until the end.

I had a great experience with JacksonGrant and their team.

They identified the right opportunity, guided me through each stage of the process, and supported me all the way through to the job offer and beyond. 

Truly professional and highly recommended.

 
Candidate Experience
Manager, Business Planning and Projects, Market Expansion Services

JacksonGrant continues to stand out in Thailand’s recruitment landscape for professionalism and expertise.

I have had the privilege of knowing Richard both personally and professionally for over 4 years and I remain impressed by his intelligent, professional, and genuinely likeable approach to the recruitment industry.

He is exceptionally well connected and highly influential with his clients. When acting as a recruiter, he brings sincere interest, intelligence, and balance to both the candidate and the client. Clients and candidates quickly develop strong trust in him, and this ease in the relationship benefits everyone involved. He has a natural ability to bring together like minded and successful professionals.

He is insightful and direct while being fair and diligent. This clearly sets him apart from many in the industry who may be focused yet still lack strength in business development or attention to top candidates.

Having been both a hiring manager in Thailand for many years and more recently a successful candidate placed by him, I can confidently recommend Richard and JacksonGrant as the number one professional recruiter in Thailand and quite possibly in Southeast Asia.

Jon Pickford
Director Smart Buildings and Cities and Integrated Developments Vertical Market APAC, Johnson Controls

With JacksonGrant’s RaaS model, we now have continuous access to expertise that fits our high standards and supports our long term ambitions.

Working with JacksonGrant makes our life easier. They know our business inside out and have supported all of our recruitment for the past eight to nine years, so formalising this partnership was an easy decision. At AviusULD, we set high standards and look for innovative ways to develop strong business partnerships, and the flexibility of this new agreement fits us perfectly.

We now have access to the full capability of the JacksonGrant team. They consistently deliver and understand how we work, so we are looking forward to a long and successful partnership together.

Klaus Hofmann
Chief Executive Officer, AviusULD

A recruitment partner who looks beyond experience and sees real potential.

Finding the right talent for an organisation is always challenging, but working with the right recruitment partner makes it professionally achievable. JacksonGrant brings a clear understanding of business needs, a strong partnership mindset, and deep insight into organisational development. This has been extremely valuable in securing the right people for our operations.

What stands out most is their ability to think beyond traditional experience-based assessments. They don’t look only at a candidate’s past – they look at potential and what the individual can contribute as the organisation grows. This forward-looking view has made a real difference in identifying the right talent.

 
Petcharat Chantachote
Plant Director, GKN Driveline Thailand Co., Ltd

What makes JacksonGrant exceptional is their ability to listen, understand, and translate our needs into strong and high potential hires.

JacksonGrant stands out because they genuinely listen to what the business needs. Their attitude and professional approach have been consistently demonstrated across every interaction I have had with the team. JacksonGrant has been a trusted partner who has supported us in achieving success by understanding our goals and delivering talent who truly fits.

Their team is sophisticated, specialised, and focused on identifying candidates with the right potential rather than simply matching on experience alone. It has always been a pleasure working with JacksonGrant and I am grateful for their continued support.

Pichchanan Lerttheerathitikul
Head of HR, Daimler Commercial Vehicles (Thailand) Ltd.

JacksonGrant stands out in a crowded recruitment market by taking the time to understand what truly drives a business and the type of talent needed to move it forward.

JacksonGrant has been a rare find in the recruitment market. The team takes the time and makes the genuine effort to understand our business and what truly matters in the type of person needed to drive and manage it. Many recruiters focus only on titles, but JacksonGrant goes much deeper.

They are quick to understand the urgency and nature of each requirement and respond promptly. The quality of candidates JacksonGrant reviews and recommends has consistently been of a very high standard. I would confidently recommend JacksonGrant to anyone looking for the right people for their teams.

Russell Pang
Managing Director Thailand and Emerging Markets, CEVA Logistics

RaaS™ that transforms how we hire and how fast we scale.

JacksonGrant understands the logistics business. The company’s excellent network and consultative approach has made it a vital partner in our growth in Thailand and Southeast Asia.

JacksonGrant’s groundbreaking RaaS™ solution has transformed our talent acquisition strategy. Having ongoing access to the breadth of the JacksonGrant team’s experience means we can always secure the right solution.

 
 
 
Tim Burger
Regional Managing Director Thailand, Myanmar and Cambodia, Rhenus Logistics Co., Ltd.