Industrial Solutions
Customer Service Sales Manager (All BU)

Our client is a global technology leader providing advanced process solutions and equipment to the food, feed, and nutrition industries. With a strong international presence and a reputation for innovation, the company partners with customers to improve productivity, efficiency, and sustainability through world-class equipment and lifecycle services.

They are seeking a Customer Service Sales Manager to drive growth of the after-sales business in Thailand, supporting customers across the Human and Animal Nutrition sectors. This commercially focused role is responsible for developing long-term customer relationships, identifying service opportunities, and growing recurring revenue through spare parts, service agreements, upgrades, retrofits, and field services.

Key Responsibilities

  • Drive after-sales revenue by achieving order, sales, margin, and pipeline targets
  • Identify, develop, and convert customer service opportunities into successful orders
  • Grow the service business across spare parts, maintenance contracts, upgrades, retrofits, and field services
  • Build trusted relationships with customers and understand their operational challenges
  • Recommend value-added service solutions that improve uptime, productivity, quality, and cost efficiency
  • Manage quotations, forecasts, and sales opportunities through CRM
  • Develop recurring revenue through long-term service agreements
  • Collaborate with internal technical and commercial teams to deliver competitive customer solutions
  • Monitor market trends, customer needs, competitor activity, and pricing

Requirements

  • Degree or Diploma in Engineering, Business, or a related discipline
  • Minimum 5 years of experience in aftermarket sales, technical sales, service sales, or industrial equipment
  • Proven success in business development and customer relationship management
  • Experience selling machinery, spare parts, industrial equipment, or technical solutions is highly preferred
  • Knowledge of the food, feed, or process manufacturing industries is an advantage
  • Fluent in both Thai and English
  • Experience using CRM systems and digital sales tools
Data & Analytics Developer
Our client is a leading manufacturing company committed to delivering high-quality products that meet stringent customer and regulatory requirements.

We are looking for Data & Analytics Developer to support the development and maintenance of Business Intelligence (BI) and reporting solutions that help the business make better decisions. The role will work closely with business users and the IS team to develop reports, dashboards, applications, and data solutions using tools such as SQL, Power BI, Power Apps, Power Automate, and Microsoft Fabric.

Responsibilities:
- Gather business and user requirements and translate them into practical technical solutions
- Develop and maintain reports, dashboards, and business applications using Power BI, Power Apps, and other suitable tools
- Write and maintain SQL queries, stored procedures, and ETL processes to support reporting and data analysis
- Work with data from ERP, PLM, and other business systems to provide accurate and useful business insights
- Support Microsoft Fabric and data models used for business reporting
- Develop Power Apps and Power Automate solutions to improve and automate manual processes
- Test reports and dashboards, check data accuracy, and troubleshoot data-related issues
- Provide basic support for ERP and other business applications, including data extraction and user support
- Apply AI tools such as Copilot and AI-assisted coding to improve work efficiency and BI development
- Document reports, data flows, and technical solutions for future reference
- Support data analysis, system improvement, and automation projects within the BI/IS team
- Keep up to date with new technologies in Power BI, Power Platform, Microsoft Fabric, SQL, and AI

Requirements:
- Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field
- 1–3 years of experience in BI, data analysis, software, or application development
- New Graduates with strong technical potential are also welcome
- Hands-on experience with SQL and Power BI, with working knowledge of Power Apps and Power Automate
- Knowledge of AI tools, coding, and Microsoft Fabric or similar data platforms is an advantage
- Experience with ERP systems, ETL/data integration, or Python would be a plus
- Good problem-solving skills, attention to detail, willingness to learn, and communicative English skills
Supplier Quality Engineer (Samutprakarn)
Our client is a leading international company in the aviation industry seeking a Supplier Quality Engineer to manage supplier quality, incoming quality control, and supplier performance improvement. The role will work closely with suppliers and cross-functional teams to ensure materials, components, and outsourced processes meet company, customer, and regulatory requirements.

Responsibilities:
  • Manage supplier qualification, audits, performance, and development.
  • Lead supplier quality issues, NCR/SCAR, root cause analysis, and corrective actions.
  • Monitor incoming quality and support inspection and material validation.
  • Drive supplier quality improvement and continuous improvement initiatives.
  • Coordinate with Procurement, Engineering, Production, Logistics, and suppliers.
  • Prepare supplier quality reports, KPIs, audit reports, and management presentations.
Requirements:
  • Bachelor’s degree or higher in Engineering, Science, or a related field.
  • 3–5 years of experience in Supplier Quality or a related manufacturing environment.
  • Experience in supplier audits, supplier development, and quality claims.
  • Automotive experience is preferred.
  • Good command of written and spoken English.
  • Strong communication and cross-functional coordination skills.
  • Proficient in Microsoft Office, especially Excel.
Benefits
  • Monday–Friday workdays (7.30 - 16.30)
  • Provident Fund
  • Comprehensive insurance: Group Life, IPD, OPD, Dental, and annual health check-up
  • Annual leave: 20 days per year + 13 public holidays
  • Allowances: Meal, transportation, and diligence allowances
  • Additional benefits: Wedding allowance, newborn gift, and funeral allowance

A recruitment experience built on insight and genuine care.

I had an excellent experience with JacksonGrant and their team. They introduced an opportunity that aligned perfectly with my background and long-term goals. The role wasn’t even advertised, yet it matched my experience, location needs, and career aspirations.

Throughout the process, I received clear updates, guidance, and support at every stage. The communication was timely, transparent, and professional, which made the entire journey smooth and reassuring.

I accepted the offer and, shortly after joining, progressed quickly and was promoted after my probation period. The culture, work-life balance, and environment are exactly what I had been searching for since relocating to Thailand. I’m very grateful for the thoughtful matching and the support throughout the journey.

Candidate Experience
Head of Operations and Supply Chain, Industrial Engineering

A team that goes beyond introducing opportunities, They stay with you until the end.

I had a great experience with JacksonGrant and their team.

They identified the right opportunity, guided me through each stage of the process, and supported me all the way through to the job offer and beyond. 

Truly professional and highly recommended.

 
Candidate Experience
Manager, Business Planning and Projects, Market Expansion Services

JacksonGrant continues to stand out in Thailand’s recruitment landscape for professionalism and expertise.

I have had the privilege of knowing Richard both personally and professionally for over 4 years and I remain impressed by his intelligent, professional, and genuinely likeable approach to the recruitment industry.

He is exceptionally well connected and highly influential with his clients. When acting as a recruiter, he brings sincere interest, intelligence, and balance to both the candidate and the client. Clients and candidates quickly develop strong trust in him, and this ease in the relationship benefits everyone involved. He has a natural ability to bring together like minded and successful professionals.

He is insightful and direct while being fair and diligent. This clearly sets him apart from many in the industry who may be focused yet still lack strength in business development or attention to top candidates.

Having been both a hiring manager in Thailand for many years and more recently a successful candidate placed by him, I can confidently recommend Richard and JacksonGrant as the number one professional recruiter in Thailand and quite possibly in Southeast Asia.

Jon Pickford
Director Smart Buildings and Cities and Integrated Developments Vertical Market APAC, Johnson Controls

With JacksonGrant’s RaaS model, we now have continuous access to expertise that fits our high standards and supports our long term ambitions.

Working with JacksonGrant makes our life easier. They know our business inside out and have supported all of our recruitment for the past eight to nine years, so formalising this partnership was an easy decision. At AviusULD, we set high standards and look for innovative ways to develop strong business partnerships, and the flexibility of this new agreement fits us perfectly.

We now have access to the full capability of the JacksonGrant team. They consistently deliver and understand how we work, so we are looking forward to a long and successful partnership together.

Klaus Hofmann
Chief Executive Officer, AviusULD

A recruitment partner who looks beyond experience and sees real potential.

Finding the right talent for an organisation is always challenging, but working with the right recruitment partner makes it professionally achievable. JacksonGrant brings a clear understanding of business needs, a strong partnership mindset, and deep insight into organisational development. This has been extremely valuable in securing the right people for our operations.

What stands out most is their ability to think beyond traditional experience-based assessments. They don’t look only at a candidate’s past – they look at potential and what the individual can contribute as the organisation grows. This forward-looking view has made a real difference in identifying the right talent.

 
Petcharat Chantachote
Plant Director, GKN Driveline Thailand Co., Ltd

What makes JacksonGrant exceptional is their ability to listen, understand, and translate our needs into strong and high potential hires.

JacksonGrant stands out because they genuinely listen to what the business needs. Their attitude and professional approach have been consistently demonstrated across every interaction I have had with the team. JacksonGrant has been a trusted partner who has supported us in achieving success by understanding our goals and delivering talent who truly fits.

Their team is sophisticated, specialised, and focused on identifying candidates with the right potential rather than simply matching on experience alone. It has always been a pleasure working with JacksonGrant and I am grateful for their continued support.

Pichchanan Lerttheerathitikul
Head of HR, Daimler Commercial Vehicles (Thailand) Ltd.

JacksonGrant stands out in a crowded recruitment market by taking the time to understand what truly drives a business and the type of talent needed to move it forward.

JacksonGrant has been a rare find in the recruitment market. The team takes the time and makes the genuine effort to understand our business and what truly matters in the type of person needed to drive and manage it. Many recruiters focus only on titles, but JacksonGrant goes much deeper.

They are quick to understand the urgency and nature of each requirement and respond promptly. The quality of candidates JacksonGrant reviews and recommends has consistently been of a very high standard. I would confidently recommend JacksonGrant to anyone looking for the right people for their teams.

Russell Pang
Managing Director Thailand and Emerging Markets, CEVA Logistics

RaaS™ that transforms how we hire and how fast we scale.

JacksonGrant understands the logistics business. The company’s excellent network and consultative approach has made it a vital partner in our growth in Thailand and Southeast Asia.

JacksonGrant’s groundbreaking RaaS™ solution has transformed our talent acquisition strategy. Having ongoing access to the breadth of the JacksonGrant team’s experience means we can always secure the right solution.

 
 
 
Tim Burger
Regional Managing Director Thailand, Myanmar and Cambodia, Rhenus Logistics Co., Ltd.