Warehouse Operation Manager
Job type: | Permanent |
Industry: | Logistics & Supply Chain |
Expertise: | Supply Chain & Logistics |
Salary: | 100-150k |
Job published: | 12/9/2024 |
Job ID: | V-42488-1 |
Our client, a leading global logistics company, is expanding a key global account in Thailand and is seeking an experienced Logistics & Warehouse Operations Manager.
This is an exciting opportunity to join a dynamic team and contribute to the management of complex logistics operations. If you have a proactive communication style, excellent attention to detail, and solid logistics management experience, this role could be for you.
Responsibilities:
This is an exciting opportunity to join a dynamic team and contribute to the management of complex logistics operations. If you have a proactive communication style, excellent attention to detail, and solid logistics management experience, this role could be for you.
Responsibilities:
- Lead and manage logistics operations to achieve KPIs and maintain service standards
- Monitor and analyse operational efficiency, establish business controls, and provide cost-reduction solutions to increase revenue
- Define team roles and responsibilities, plan for departmental needs, and provide performance counselling to employees
- Collaborate with clients and staff to ensure operational adherence to policies, procedures, and the smooth flow of materials
- Supervise and develop staff while ensuring compliance with organisational policies and applicable laws
- Maintain and ensure easy accessibility of information and knowledge resources
- Manage quality systems and drive continuous process improvements within the facility
- Oversee process development, productivity management, and improvement initiatives
- Meet and exceed customer metrics, focusing on cost, quality, service, and supplier performance
- Define operational requirements and implement strategies to meet or exceed customer expectations
- Drive compliance with Lean Warehousing Systems and ISO 9001 Quality Management Systems (QMS)
- Ensure a safe working environment for employees
- Communicate company policies and review performance expectations with the leadership team
- Provide performance planning, feedback, and training opportunities for staff development
- Maintain strong working relationships with customers
- Strong knowledge in logistics operations, including line feeding, distribution, manufacturing, inventory planning, and materials management
- Minimum of 6 years of experience in logistics operations management, with proven ability to direct and improve logistics solutions
- Proficiency with project management tools and advanced computer skills, particularly in MS Office, MS Visio, and Cognos Impromptu
- Superior customer relationship management skills and expertise in international transportation, with a focus on regional operations
- Proven negotiation skills with subcontractors, transporters, and vendors
- Experience handling customs and regulatory issues related to logistics
- A track record of implementing effective solutions and driving improvements in logistics operations
- Strong problem-solving skills and the ability to work under pressure