Quality Assurance Manager (QA Manager)
Job type: | Permanent |
Industry: | Telecommunications, Manufacturing |
Expertise: | Quality, Production & Manufacturing, Engineering |
Salary: | 80-100k |
Job published: | 10/11/2024 |
Job ID: | V-41342 |
Quality Manager
Our client is a leading international telecommunication company, they are seeking a Quality Assurance Manager to join their dynamic team in Rayong, Thailand. This position involves leading QA/QC teams, upholding ISO 9001 standards, and ensuring alignment with AQMS requirements. The ideal candidate will possess robust QA expertise and a track record of leadership. This role offers a compelling career growth, enhancing your leadership skills and advancing your career within a dynamic, globally integrated environment. You will work with cutting-edge technology and drive significant quality improvements, contributing to professional growth.
Responsibilities:
- Lead QA/QC teams to achieve quality targets set by Management
- Maintain ISO 9001 certification and align local QMS with AQMS/AOP
- Conduct Lead Auditor training for ISO 9001 and collaborate with departments (e.g., Production, Purchasing, Sales) and suppliers on all quality issues
- Recommend halting production if quality issues arise in the manufacturing line
- Make decisions regarding the disposition of rejected raw materials, work-in-process, and finished goods
- Lead or facilitate cross-functional teams to resolve major quality issues impacting the organization
- Drive quality-conscious activities and spearhead improvement initiatives
- Perform regular internal audits to ensure compliance and recommend necessary changes
- Prepare monthly quality reports and improvement proposals for Management review
- Establish and maintain quality standards on the production floor in line with Company policies and regulations
- Undertake ad-hoc special projects as initiated by Management
- Work effectively within a matrix-type organization
- Set up and amend quality procedures to achieve higher product standards
- Define quality control plans for various product families based on standards and specific customer requirements
- Ensure proper application of work instructions and quality control plans in accordance with QMS procedures
- Plan, execute, and follow up on Quick Process Audits (twice per machine annually)
- Conduct tests and controls to verify product conformity, from raw materials to finished goods
- Directly manage Customer visits, audits, FAT, and oversee Customer Claims management and resolution
- Lead improvement teams to reduce internal non-conformities and associated costs (e.g., QIT, SGA)
Qualifications:
- Degree in Engineering (Electrical, Mechanical, or Industrial) or equivalent
- 15 years of experience in quality-related roles, with 5 years in a management position
- Expertise in QA tools and methodologies
- Solid knowledge and exposure to QCC, 5S, Kaizen, JIT, and Lean Manufacturing
- Experience in implementing quality systems with a background in multinational corporations (MNCs)
- Fluent in English with strong communication skills
- Proven experience in initiating and maintaining vendor QA programs
- Proficient in planning and conducting Quality Audits
- Familiar with statistical process control techniques and tools