Quality Assurance Manager (QA Manager)

Job type:Permanent
Industry:Telecommunications, Manufacturing
Expertise:Quality, Production & Manufacturing, Engineering
Salary:80-100k
Job published:10/11/2024
Job ID:V-41342

Quality Manager

Our client is a leading international telecommunication company, they are seeking a Quality Assurance Manager to join their dynamic team in Rayong, Thailand. This position involves leading QA/QC teams, upholding ISO 9001 standards, and ensuring alignment with AQMS requirements. The ideal candidate will possess robust QA expertise and a track record of leadership. This role offers a compelling career growth, enhancing your leadership skills and advancing your career within a dynamic, globally integrated environment. You will work with cutting-edge technology and drive significant quality improvements, contributing to professional growth.

Responsibilities:

  • Lead QA/QC teams to achieve quality targets set by Management
  • Maintain ISO 9001 certification and align local QMS with AQMS/AOP
  • Conduct Lead Auditor training for ISO 9001 and collaborate with departments (e.g., Production, Purchasing, Sales) and suppliers on all quality issues
  • Recommend halting production if quality issues arise in the manufacturing line
  • Make decisions regarding the disposition of rejected raw materials, work-in-process, and finished goods
  • Lead or facilitate cross-functional teams to resolve major quality issues impacting the organization
  • Drive quality-conscious activities and spearhead improvement initiatives
  • Perform regular internal audits to ensure compliance and recommend necessary changes
  • Prepare monthly quality reports and improvement proposals for Management review
  • Establish and maintain quality standards on the production floor in line with Company policies and regulations
  • Undertake ad-hoc special projects as initiated by Management
  • Work effectively within a matrix-type organization
  • Set up and amend quality procedures to achieve higher product standards
  • Define quality control plans for various product families based on standards and specific customer requirements
  • Ensure proper application of work instructions and quality control plans in accordance with QMS procedures
  • Plan, execute, and follow up on Quick Process Audits (twice per machine annually)
  • Conduct tests and controls to verify product conformity, from raw materials to finished goods
  • Directly manage Customer visits, audits, FAT, and oversee Customer Claims management and resolution
  • Lead improvement teams to reduce internal non-conformities and associated costs (e.g., QIT, SGA)

Qualifications:

  • Degree in Engineering (Electrical, Mechanical, or Industrial) or equivalent
  • 15 years of experience in quality-related roles, with 5 years in a management position
  • Expertise in QA tools and methodologies
  • Solid knowledge and exposure to QCC, 5S, Kaizen, JIT, and Lean Manufacturing
  • Experience in implementing quality systems with a background in multinational corporations (MNCs)
  • Fluent in English with strong communication skills
  • Proven experience in initiating and maintaining vendor QA programs
  • Proficient in planning and conducting Quality Audits
  • Familiar with statistical process control techniques and tools